Vacancies at Airtel Nigeria

Nigeria

Company Info

Large organization

200 + Employees

Airtel Nigeria (Airtel Networks Limited) is Nigeria's main telecommunications services provider, with its headquarters in Lagos, the country's commercial nerve hub. With over 39.8 million subscribers, the telco is one among the top four mobile service providers. The company's product offerings include 2G, 3G, and 4G cellular services, as well as mobile commerce and enterprise solutions.

Airtel Nigeria (Airtel Networks Limited) is Nigeria’s main telecommunications services provider, with its headquarters in Lagos, the country’s commercial nerve hub. With over 39.8 million subscribers, the telco is one among the top four mobile service providers. The company’s product offerings include 2G, 3G, and 4G cellular services, as well as mobile commerce and enterprise solutions.

1). Optical Fibre Transport Design Manager

Location: Lagos

Employment Type: Full-time

Job Description

  • This is a vital position to support design & planning of network unit and providing technical solutions for connecting cell sites and enterprise customer locations for excellent customer experience.
  • This person will be interacting with the Partners’ teams’ very extensively. Robust, flexible and state of art fiber and microwave transmission network planning & delivery is the essence of the role.

Key Responsibilities
Fiber network design & planning:

  • Study the new site’s & Node’s requirements and prepare connectivity plan.
  • Study traffic pattern / growth and plan capacity expansion accordingly to meet the business requirement specially data growth.
  • Ensure all networks are scalable and flexible to accommodate new sites / nodes, interfaces, etc.
  • Monthly study the utilization of fiber network and take necessary steps to groom the traffic for effective capacity utilization and remove bottle necks.
  • Closely interact with IP & Core network planning & operations team to meet the requirements of MPLS / MPBN network.

Redundancy & ASON protection design:

  • Analyse and correct any frequency interference cases as & when reported.

Microwave network Design & Planning:

  • Preparation of AOP & budget for capex and opex for fiber network.
  • IP Network design & Planning.

Regulatory Compliance:

  • Plan for fiber connectivity to all RNC, BSC, and switch locations with minimum 3 paths.
  • BoQ preparations & validation.
  • Preparing RFP & technical specification.

Good Technical Knowledge:

  • Close interactions with internal departments like Supply Chain, Finance, deployment, and operations.
  • Bandwidth and capacity planning & management.
  • Project Plan preparations, progress monitoring and tracking for Fiber project.
  • Day to day monitoring of KPIs of transmission network to ensure that the reliability is as good as it was planned.
  • MIS for senior management.
  • Regular meetings with partners.

Educational Qualifications

  • Bachelor of Engineering Degree in Electronics & Communications Engineering.
  • Sound knowledge of fiber optics network for Mobile & Enterprise Network – Planning.
  • Analytical and Presentation skills.

Required Experience & Skillset:

  • 5 – 7 years relevant experience in planning of transmission networks domain specially in Fiber optics.
  • Logical decision-making abilities.
  • Flexible and dedicated.
  • Ability to innovate and deliver value to business.
  • Ability to manage an outsourcing partner to effectively deliver on SLAs.
  • Impeccable integrity and character.
  • Go-getter.

Application Closing Date
Not Specified.

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2). Business Support System Engineer

Location: Lagos
Employment Type: Full-time

Job Description

  • Airtel maintains an ecosystem of business support systems, to run our business operations towards customers. We are currently in need of an experienced engineer, responsible for supporting our B/OSS stack, and its ancillary tools and utilities.
  • The engineer in this role, will support the end-to-end subscriber lifecycle for postpaid, hybrid, prepaid customers, in the GSM, Enterprise, FTTH, Airtel Money, and other customer domains.
  • Services managed, will include, but not limited to provisioning, CRM, billing, order orchestration, order fulfillment and maintaining the product catalog.

Key Responsibilities
System Design and Architecture:

  • Design and architect business and operational support systems that align with the organization’s objectives and requirements.
  • Collaborate with cross-functional teams to understand business processes and design systems to support those processes.

System Development and Integration:

  • Develop and implement B/OSS solutions to automate and optimize business processes.
  • Integrate B/OSS systems with existing IT infrastructure and third-party applications.
  • Ensure seamless communication and data exchange between different systems.

Customization and Configuration:

  • Customize and configure B/OSS applications to meet specific business needs.
  • Implement changes and updates to ensure the systems are aligned with evolving business requirements.

System Testing and Quality Assurance:

  • Conduct thorough testing of B/OSS systems to identify and resolve any issues.
  • Ensure the reliability, performance, and security of B/OSS applications.
  • Collaborate with quality assurance teams to implement and execute test plans.

Documentation:

  • Create and maintain detailed documentation for B/OSS systems, including design specifications, configurations, and troubleshooting procedures.
  • Provide training to end-users and support teams on system functionalities.

Troubleshooting and Support:

  • Investigate and resolve technical issues related to B/OSS systems.
  • Provide support to end-users and collaborate with technical support teams to address system-related problems.

System Maintenance and Upgrades:

  • Perform regular maintenance tasks and updates to ensure the stability and security of B/OSS systems.
  • Evaluate and implement system upgrades to take advantage of new features and technologies.

Operational:

  • GSM and non-GSM bill run/dispatch.
  • Provision scheduled and ad-hoc reports in a timely and efficient manner.
  • Investigate reasons for service faults.
  • Assist with change management, ensuring minimal impact on subscribers, and end users during patch implementation, upgrades and bug fixes.

Skills and Qualifications

  • Bachelor’s Degree in Computer Science, Information Technology, or a related field.
  • Previous experience in B/OSS system design, development, and implementation.
  • Proficiency in programming languages (e.g., Java, Python) and database management.
  • Knowledge of telecommunications and IT industry standards and protocols.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Familiarity with industry-specific B/OSS applications and platforms.

Application Closing Date
Not Specified.

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3). AADL Engineer – Backend

Location: Lagos
Employment Type: Full-time

Job Description

  • As a Backend software developer/Engineer, you will interact with the engineering team to solve problems and build, extend, optimize and refactor the back-end architecture of our growing products. This will involve working on our existing codebase along with new projects.
  • Airtel Africa Digital Labs (AADL) has a highly passionate engineering-driven environment where your contribution will be felt immediately.
  • All teams at AADL are involved in every part of our development life cycle.

Key Responsibilities

  • Brainstorm, contribute new ideas, conceive innovative strategies, and implement solutions to difficult problems.
  • Own the entire development lifecycle as you prototype, create, optimize, test, launch, and refine. Build features that will reach millions of users.
  • Play a critical role in ensuring modular and scalable design and architecture of Backend Applications.
  • Keeping up to date with best industry practices and lead adopting new technologies.
  • Set high standards for monitoring and getting to know challenges faced by customers and improving the experience.
  • In nutshell you will “Discover, Design, Develop, Deploy, Debug. Repeat!”

Academic Qualifications and Experience

  • B.E / B.Tech in Computer Science or Information Technology with Demonstrated experience of 5+ years in Backend – Java development.
  • Proficiency in Computer Science fundamentals – object-oriented design, data structures, algorithm – design, and complexity analysis.
  • Experience in developing RESTful APIs.
  • Strong understanding on both Monolithic and Micro Services architectures. Hands-on experience in developing and deploying Micro Services components preferably using Spring boot.
  • Experience with version control system such as Git & Bitbucket.
  • Experience with SQL/NoSQL databases.

Required Skills:

  • Excellent Java skills, Understanding of Spring framework & MVC approach.
  • Strong knowledge of Performance optimization and caching techniques.
  • Strong Object Oriented Programming concepts, data structure and algorithms.
  • Good experience with databases and Schema design.
  • Knowledge on Postman and SoapUi.
  • Knowledge on build tools like Maven & Gradle.
  • Nice to have Jenkins and CI/CD Knowledge.
  • Lastly, it’s important to have fun! Bringing a sense of humor and camaraderie to the team allows for good relationships and communication to flourish.

Application Closing Date
Not Specified.

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4). Head, IT Operations

Location: Lagos
Employment Type: Full-time

Job Summary

  • Provide overall leadership, control and decision-making and take responsibility for the IT Infrastructure (DC, CCT, NWSM, Tools, Etc) & Operations Team in line with business expectations covering all business and enterprise systems and solutions to ensure 24×7 timely service delivery, availability, and supportability to Airtel Nigeria customers and internal business functions to ensure the achievement of the set business goals.

Key Accountabilities
Manage and Control Infrastructure delivery:

  • To put in place the required functions to ensure a quality service from Infrastructure
  • Develop process that delivers the unit as ultimate point of escalation and resolution
  • Develop operational plans with S1 partners that aligns with and delivers on the overall business objective

Measure and Report Performance:

  • To drive performance by accurately and expediently reporting key Service Level Agreement measures which infrastructure is assessed against
  • Ensure operation expenditure (opex) are in line with approved AOP

Manage Infrastructure Roadmap:

  • To coordinate and control policies and functions
  • Working with the IT S1, ensure smooth operations and continuous availability

Build a capable and motivated team at Airtel Nigeria to create a high performance team environment:

  • Recruit the right talent in consultation with function head, as per defined recruitment guidelines
  • Develop and motivate team members through structured training and on the job coaching
  • Establish performance expectations and regularly review individual performance
  • Recommend appropriate rewards and recognition

Thought Leadership:

  • Provide technical knowledge and leadership in the specific infrastructure management activities covered by the department, notably DC, CCT, NWSM, Tools
  • Ensure 100% availability and optimization of resources within the governing SLAs

Educational Qualifications & Functional / Technical Skills

  • University Degree in Computer Science and other related disciplines
  • Professional qualification in Project Management Techniques
  • Professional Qualification in ITIL and SIX Sigma with focus on IT

Relevant Experience:

  • 8-10 years with a minimum of 3 years in management role preferably within the Telecoms industry.
  • Experience on Implementation and operation of SLA’s and OLA’s delivery services to multiple business units/customers
  • Experience on managing diverse and complex platforms and environments

Other requirements:

  • Excellent communication and process management skills
  • Successful background with stakeholder management
  • Energy, drive and fairness, engaging team player
  • Successful background with stakeholder management
  • Results driven

Application Closing Date
Not Specified.

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5). BSS OSS (SME) Engineer

Location: Lagos
Employment Type: Full-time

Job Description

  • Airtel maintains an ecosystem of business support systems, to run our business operations towards customers.
  • We are currently in need of an experienced engineer, responsible for supporting our B/OSS stack, and its ancillary tools and utilities.
  • The engineer in this role, will support the end-to-end subscriber lifecycle for postpaid, hybrid, prepaid customers, in the GSM, Enterprise, FTTH, Airtel Money, and other customer domains. Services managed, will include, but not limited to provisioning, CRM, billing, order orchestration, order fulfillment and maintaining the product catalog.

Key Responsibilities
System Design and Architecture:

  • Design and architect business and operational support systems that align with the organization’s objectives and requirements.
  • Collaborate with cross-functional teams to understand business processes and design systems to support those processes.

System Development and Integration:

  • Develop and implement B/OSS solutions to automate and optimize business processes.
  • Integrate B/OSS systems with existing IT infrastructure and third-party applications.
  • Ensure seamless communication and data exchange between different systems.

Customization and Configuration:

  • Customize and configure B/OSS applications to meet specific business needs.
  • Implement changes and updates to ensure the systems are aligned with evolving business requirements.

System Testing and Quality Assurance:

  • Conduct thorough testing of B/OSS systems to identify and resolve any issues.
  • Ensure the reliability, performance, and security of B/OSS applications.
  • Collaborate with quality assurance teams to implement and execute test plans.

Documentation:

  • Create and maintain detailed documentation for B/OSS systems, including design specifications, configurations, and troubleshooting procedures.
  • Provide training to end-users and support teams on system functionalities.

Troubleshooting and Support:

  • Investigate and resolve technical issues related to B/OSS systems.
  • Provide support to end-users and collaborate with technical support teams to address system-related problems.

System Maintenance and Upgrades:

  • Perform regular maintenance tasks and updates to ensure the stability and security of B/OSS systems.
  • Evaluate and implement system upgrades to take advantage of new features and technologies.

Operational:

  • GSM and non-GSM bill run/dispatch.
  • Provision scheduled and ad-hoc reports in a timely and efficient manner.
  • Investigate reasons for service faults.
  • Assist with change management, ensuring minimal impact on subscribers, and end users during patch implementation, upgrades and bug fixes.

Skills and Qualifications

  • Bachelor’s Degree in Computer Science, Information Technology, or a related field.
  • Previous experience in B/OSS system design, development, and implementation.
  • Proficiency in programming languages (e.g., Java, Python) and database management.
  • Knowledge of telecommunications and IT industry standards and protocols.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Familiarity with industry-specific B/OSS applications and platforms.

Application Closing Date
Not Specified.

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6). Sales and Distribution (SME) Engineer

Location: Lagos
Employment Type: Full-time

Job Description

  • Airtel maintains an ecosystem of systems supporting our sales processes, to run our operations towards partners and sales channels.
  • We are currently in need of an experienced engineer, responsible for supporting our Sales and Distribution stack, and its ancillary tools and utilities.
  • The engineer in this role, will support applications towards the management of our Sales and Distribution Hierarchy. Services managed, will include, but not limited to digital recharge & channel partner systems.

Key Responsibilities
Application Support:

  • Provide technical support for sales and distribution applications, ensuring uninterrupted functionality.
  • Respond promptly to user inquiries, addressing issues and resolving problems in a timely manner.

Troubleshooting:

  • Diagnose and resolve application-related issues, coordinating with internal technical teams and external vendors if necessary.
  • Investigate and analyze root causes of problems to prevent recurrence.

User Training:

  • Conduct training sessions for end-users to enhance their understanding of sales and distribution applications.
  • Create and maintain user documentation and training materials.

System Maintenance:

  • Perform regular maintenance tasks, including updates, patches, and system configurations, to ensure optimal performance.
  • Collaborate with IT teams to implement changes and improvements as needed.

Integration System:

  • Work with other teams to support the integration of sales and distribution applications with other systems within the organization.
  • Ensure seamless data flow and communication between different applications.

Customization and Enhancement:

  • Collaborate with the development team to customize and enhance sales and distribution applications based on user feedback and evolving business requirements.
  • Test and implement new features and functionalities.

Performance Monitoring:

  • Monitor the performance of sales and distribution applications, proactively identifying and addressing potential issues.
  • Recommend and implement optimizations to improve system efficiency.

Collaboration with Stakeholders

  • Collaborate with sales, marketing, and distribution teams to understand business processes and requirements.
  • Act as a liaison between end-users and the technical team to ensure alignment with business needs.

Incident Management:

  • Manage and prioritize incidents, working with a sense of urgency to resolve critical issues.
  • Document incident resolutions and contribute to the development of a knowledge base.

Reporting and Analytics:

  • Generate and analyze reports to provide insights into application usage, performance, and user behavior.
  • Use data to identify areas for improvement and optimization.

Application Closing Date
Not Specified.

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7). Head, Account Payables

Location: Lagos
Employment Type: Full-time

Job Description

  • Provide management with information relevant to aid decision making aimed at Operational expenses efficiency.

Key Responsibilities
Intercompany Accounts Reconciliation:

  • Liaise with all other Airtel Opcos for transactions closure.
  • Ensure an up-to-date reconciliation of all intercompany balance.
  • Ensure 100% signed-off of intercompany balances is obtained monthly.

Month End Closure Process:

  • Timely and accurate submission of all HQ required reports.
  • Ensure that HQ accounting guidelines and process are being complied with no deviation.
  • Perform monthly revaluation of all foreign denominated balance and reconciled the forex revaluation to MAPA.
  • Liaise with all other units within the Directorates for any variances noted during trial balance review for month end closure.
  • Ensure closure of monthly closure of financials through upload of trial balance into Hyperion Financial Management application.
  • Co-ordinate submission of all AGs Alignment and DTR schedules within Group timeline.

Preparation of Financial Statements:

  • Up to date knowledge of changes to international accounting standards.
  • Ensure annual financial statements are prepared in line with current international accounting standards.
  • Co-ordinate all stakeholder within the business for timeline completion of annual financial statements.

Internal & External Audit Exercise:

  • Facilitate smooth running of all audit exercise within Financial Reporting directorate.

Adhoc Activities:

  • Act as a link between Nigeria Financial Reporting team and Group FR team.
  • Ensure all prompt response to all HQ queries.
  • Coordinate the activities of Airtel Money and TowerCo.

Educational Qualifications and Technical Skills

  • Graduate Degree in Accounting or related discipline; Professional qualification in accounting.
  • Chartered Accountant: ACCA/ACA.
  • Proficient in the use of Microsoft Office tools.
  • Adept user of accounting packages; Oracle ERP and Hyperion Financial Management (HFM).
  • Good Communication (Oral & Written) and Inter-personal skills.
  • Detail Oriented and Analytical.
  • Spontaneous and logical.

Relevant Experience:

  • 7-8 years preferably in FMCG, Communication & Telecom.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should use the links below to apply:

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