Company Info
Large organization
200 + Employees
Marriott International is a significant worldwide lodging firm headquartered in Bethesda, Maryland, USA, with over 4,100 hotels in 79 countries and revenues of approximately $14 billion in fiscal 2014. J. Willard and Alice S. Marriott established a root beer stand in Washington, D.C. in 1927, which is where it all began.
Marriott International is a significant worldwide lodging firm headquartered in Bethesda, Maryland, USA, with over 4,100 hotels in 79 countries and revenues of approximately $14 billion in fiscal 2014. J. Willard and Alice S. Marriott established a root beer stand in Washington, D.C. in 1927, which is where it all began.
1). Guest Experience Expert
Job ID: 24005935
Location: Lagos
Employment Type: Full-time
Position Summary
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique.
- Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
- They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
- Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).
- Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Application Closing Date
Not Specified.
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2). Commis III
Job ID: 24005927
Location: Lagos
Employment Type: Full-time
Position Summary
- Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients.
- Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
- Prepare cold foods.
- Operate ovens, stoves, grills, microwaves, and fryers.
- Test foods to determine if they have been cooked sufficiently.
- Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles.
- Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
- Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Application Closing Date
Not Specified.
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3). Assistant Manager – Marketing
Job ID: 24003703
Location: Benin City, Edo
Employment Type: Full-time
Job Summary
- The Marketing Assistant Manager is part of an important team that creates and executes property-level communications to our customers.
- Under the leadership of the Manager of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel.
- This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness.
- This role assists with building deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.
Core Work Activities
Hotel Marketing and Advertising:
- Assists with the execution of the annual marketing plan to budget .
- Provides support to Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
- Works with advertising agency on the tactical advertising campaigns’ creative and media plans, particularly for food and beverage promotions.
- Assists with the management of F&B media schedules email marketing and display advertising.;
- Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
- Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.
Social Media Content Management:
- Supports facilitation ofsocial media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
- Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.
- Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
Public Relations and Visual Asset Management:
- Participates in the development of comprehensive PR plan per quarter along with agency;
- Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.
- Manages assigned accounts as per the media account management system.
- Assists with writing and distribution of all press releases for property events, promotions, and outlets.
- Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.
- Helps manage external vendors and media agencies; Assists with review of PR leads from the continent PR Leader regarding which are the best media to promote the hotel.
- Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.
- Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
- May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.
- Direct Marketing and Collateral Development
- Assists with coordination and execution of Hotel and F&B printed materials.
- Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
- Supports the production of all property, F&B display, and temporary signage in hotel public areas.
- Assists with the execution of F&B direct marketing activities.
- Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).
General:
- Assists in the development, co-ordination and execution of all communications activities.
- Helps with the publication of hotel’s newsletter(s).
- Supports communications duties and functions as deemed necessary.
- Assists in the liaison and execution of joint F&B promotions.
- Works with the Manager of Marketing and Communication to verify the Hotel’s website and related websites are updated on a regular basis.
- Provides marketing assistance and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.
- Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
- Performs other reasonable job duties as assigned by manager.
Candidate Profile
Education and Experience:
Required:
- 2-year Degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred
OR
- 4-year Bachelor’s Degree in Marketing, Public Relations, Business, or related major; no work experience required.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: