Vacancies at MTN Nigeria

Mission:

• To define, develop, and support the Electronic Air Time sales strategy for MTNN.
• To plan and manage the distribution of products through MTNN sales channels.

Description:

• Develop compelling business cases for investment within relevant verticals to assist in clearly identifying return on investment and risk.
• Drive the integration of channel strategy with the overall Sales & Distribution strategy, develop action plans for achieving targets and ensure effective execution of plans.
• Review and analyse channel operations and performance, and ensure effective utilization of channels through optimum product availability and distribution within sales channels.
• Develop criteria for evaluating potential and existing distribution channels, define performance criteria for dealers, and allocate volume targets per sub-region, as well as target guidelines for data bundles with respect to network availability.
• Research the market and competition to provide insight on market trends with respect to products, identify new opportunities for sales and revenue, and maintain a prospect list per region for target marketing.
• Liaise and attend meetings with other functions necessary to perform duties and aid business and organizational development.
• Conduct research and trend analysis of the market and competition in order to prescribe the necessary demographic split in terms of resources, terminals, and SIMs and identify new opportunities for sales and revenue.
• Develop and drive enforcement of operational guidelines for the direct sales team.
• Monitor and prepare periodic reports on channel profitability, data bundles, and sales performance trends, and generate periodic channel assessment reports for channel performance reviews.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
• Identify the training requirements of team members, develop a program to address knowledge gaps, and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education:

• First degree in any related discipline
• Fluent in English

Experience:

• 6–13 years’ experience, which includes:
• A minimum of 3 years’ experience in an area of specialisation; with experience in supervising or managing others
• Experience working in a medium- to large organization
• Experience in fast-moving consumer goods (FMCG and retail)
• Experience in financial management and profitability of SME.

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Description

• Provide leadership to the sales and distribution team in the region.
• Ensure the achievement of the revenue, airtime sales, data device, data and VAS revenue and gross connection targets in the assigned region.
• Co-ordinate the regional engine room – a platform for cross-functional integration and collaboration in the region.
• Drive execution of MTNN’s retail agenda in the region – visibility and merchandising by retail formats, retail expansion across the traditional and non-traditional channels, retail loyalty program and relationship building.
• Execute the wholesale channel strategy in the region – relationship building with channel partners, execution of the loyalty programs, partner profitability and credit management.
• Ensure a consistent customer experience across all retail formats in the territory.
• Responsible for the regional OPEX and P&L.
• Ensure effective field coverage by both the direct and auxiliary sales force in the region and execution of go to market plans in the territory.
• Responsible for crafting and implementing a developmental and coaching program for the regional sales teams.
• Execute strategies and plans for sales and distribution in the region for sustainable channel growth and development including ‘go-to-market’ plans for the full bouquet of MTN products.
• Ensure the achievement of revenue, sales and acquisition target for both voice and data in the region, in line with network capacity and oversee regional dealership with MTN Trade partners and other sales channels to meet the overall regional sales target.
• Ensure territory coverage in terms of sales circle and set target of stock availability and management of recommended retail price (RRP) and monitor sales performance trend.
• Liaise with regional Stock/Inventory team to review sales and distribution performance (including stock availability) and submit
• Monthly, quarterly and yearly stock forecast for the region, across channels.
• Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
• Develop strategies and champion customer centric culture across the region and develop/reform relationships with MTNN’s internal and external customers to transform MTNN’s revenue.
• Drive an increase in MTNN’s Net Promoter Score
• Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
• Participate in the review of Business Processes (headcount, process optimization etc.) to drive efficiency gains to ensure at least 5% reduction in regional budget year-on-year.
• Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.

Education:

• A first degree in Economics, Business Administration, or any Social Science discipline
• Possession of a post graduate degree maybe an added advantage
• Fluent in English and regional language

Experience:

• 9 – 17 years’ work experience comprising:
• Managerial track record of 3 years or more in relevant sector/industry
• Sales experience in an FMCG environment, Services industry/Logistics environment
• Experience working across diverse cultures and geographies
• Telecoms experience would be an added advantage

Deadline: Jan 16, 2024

How to Apply: Use the links below to apply: