200 + Employees
Palmpay Limited – We are creating an ecosystem to give millions of clients with the finest digital and financial services choices and value. We are developing fresh and distinctive experiences for our customers and can provide scale to our partners in order for them to reach new audiences.
1). Senior Admin Specialist
Role and Responsibilities:
In your capacity as a Senior Administrative Specialist, your primary responsibilities will revolve around efficiently managing and coordinating administrative tasks related to requests originating from locations outside of Lagos. Your role encompasses the following:
- Request Coordination: Skillfully oversee a diverse array of out-of-state requests, ensuring prompt and accurate coordination between the Lagos office and remote locations.
- Communication: Act as the central point of contact for inquiries, requests, and updates from remote locations, fostering effective communication and collaboration.
- Document Management: Maintain well-organized and current records of all out-of-state requests, documents, and associated communications.
- Logistics Support: Arrange and coordinate logistics for visits, meetings, and events involving team members from different locations.
- Travel Arrangements: Facilitate travel arrangements, including accommodations and itinerary planning, for employees traveling to or from other states.
- Reporting: Generate periodic reports summarizing the status of out-of-state requests, highlighting key milestones, and flagging any potential issues.
- Cross-Functional Collaboration: Collaborate closely with various departments, such as Operations, HR, and Finance, to ensure the seamless handling of requests.
- Process Improvement: Continuously identify opportunities to streamline administrative processes and enhance overall efficiency.
Qualifications and Requirements:
To excel in this role, you should possess the following qualifications and meet the specified requirements:
- A Bachelor’s degree in Business Administration, Management, or a related field.
- Proven experience in administrative roles, with a minimum of 5 years’ experience, including at least 2 years of handling out-of-state requests or remote coordination.
- Strong organizational skills with a keen eye for detail.
- Excellent communication skills, both written and verbal.
- Proficiency in using office software such as the Microsoft Office Suite and email.
- Ability to work effectively in a fast-paced, dynamic environment.
- Strong problem-solving abilities and adaptability.
- A team-oriented mindset with the capacity to collaborate seamlessly across functions.
- Prior experience in a fintech or technology-driven environment is considered a valuable asset.
2). Human Resources Business Partner
- We are in search of an experienced Human Resources Business Partner who excels in championing employees and cultivating a positive workplace culture. The ideal candidate will play a pivotal role in supporting specific functions within our organization, collaborating closely with management to provide guidance on various people-related matters, including talent management, employee relations, compensation and benefits, diversity and inclusion, as well as organizational development and training initiatives. The chosen candidate will work collaboratively with senior business leaders to prioritize strategic HR solutions that align with business objectives while adhering to labor laws.
Duties and Responsibilities:
- Offer HR support and coaching across all levels of the organization.
- Analyze trends and metrics in collaboration with the HR team to develop effective solutions, programs, policies, and compliance measures.
- Work with senior business leaders to define contract terms for new hires, promotions, and transfers.
- Stay current on employment laws, regulations, and other legal requirements related to people management to ensure organizational compliance.
- Implement HR initiatives related to employee wellness, diversity and inclusion, and talent management.
- Identify training needs for business units and provide executive coaching as required.
- Provide rigorous data analysis and reporting solutions to address business needs.
- Collaborate closely with regional partners to execute global HR strategies.
- Minimum of a Bachelor’s Degree in Human Resources or a related business field.
- At least four (4) years of HR experience, including a minimum of two (2) years as an HR Generalist.
- Possession of an HR professional certification is highly desirable.
- Previous experience in coaching employees and guiding management through complex issues.
- Ability to establish and monitor relevant metrics and KPIs to drive business results.
- Proficiency in HRIS and other HR technologies, including business intelligence, data visualization tools, and online communication platforms, for HR strategy implementation, management practices, and expenditure tracking.
- Proficiency in Microsoft Office Suite.
- Familiarity with relevant labor laws.
- Proficiency in payroll management using Microsoft Excel and the ability to manage offsite employees.
- Experience working in a high-headcount organization with employees located across various regions of the country.
- Exceptional mentoring and relationship-building abilities.
- Strong problem-solving, communication, and presentation skills.
- Leadership, analytical, and goal-oriented mindset.
- Comprehensive knowledge of all facets of HR department functions.
- Solid understanding of HRM techniques and excellent people management skills.
3). Employee Relations Officer
- We are seeking an ideal candidate to take on the role of Employee Relations Supervisor. In this position, you will play a crucial role in fostering our company’s culture, enhancing employee engagement, orchestrating events, curating captivating content, and managing our HR department’s social media presence. As a key member of the HR team, you will collaborate closely with other departments to contribute to our company’s growth and overall success.
- Develop and execute strategies to uphold and strengthen our company’s culture.
- Craft and oversee initiatives to boost employee engagement, thereby enhancing satisfaction and retention.
- Plan and coordinate various company events, including team-building activities, social gatherings, and holiday celebrations.
- Create compelling content for our internal communication channels.
- Manage our HR department’s social media platforms, crafting content to boost engagement and broaden our reach.
- Offer guidance and support to employees regarding HR policies and procedures.
- Conduct investigations into employee complaints and concerns, providing recommendations for resolution.
- Assist in the development and implementation of HR programs and initiatives.
- Provide regular reports to senior management on employee relations metrics and trends.
- Perform additional related duties as required.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- A minimum of 3-5 years of experience in employee relations, HR, or a related field.
- Exceptional written and verbal communication skills.
- Strong organizational and project management abilities.
- Prior experience in event planning and coordination.
- Proficiency in crafting compelling content tailored for various channels and audiences.
- Familiarity with social media platforms and the ability to create engaging content.
- Solid problem-solving and analytical skills.
- Capability to work both independently and collaboratively within a team.
- Knowledge of HR policies, procedures, and best practices.
4). Compensation and Benefits Assistant Manager
- We are seeking an exceptional candidate to take on the role of Compensation and Benefits Assistant Manager. In this position, you will be entrusted with supporting the development and implementation of compensation and benefits programs that not only attract and retain our valuable employees but also keep them motivated. As a vital member of our HR team, you will collaborate closely with various departments to ensure that Palmpay Limited offers competitive and comprehensive compensation and benefits packages.
- Assist in crafting, implementing, and communicating the company’s compensation and benefits programs, policies, and procedures.
- Conduct thorough market research and analysis to guarantee that Palmpay Limited’s compensation and benefits packages remain competitive.
- Provide support in administering the company’s compensation and benefits programs, including managing benefits enrollment, leave of absence programs, and retirement plans.
- Develop and maintain precise and current compensation and benefits data and reports.
- Contribute to the preparation of annual budgets and forecasting for compensation and benefits expenses.
- Ensure strict compliance with all legal and regulatory requirements associated with compensation and benefits.
- Offer guidance and assistance to employees regarding compensation and benefits matters.
- Collaborate effectively with HR, Finance, and other departments to ensure seamless communication and coordination of compensation and benefits programs.
- Participate in compensation surveys and benchmarking activities to ensure that our company’s pay practices remain competitive.
- Bachelor’s degree in Human Resources, Accounting, Finance, Mathematics & Statistics, or a related field.
- A minimum of 5 years of core experience in compensation and benefits administration.
- Profound knowledge of compensation and benefits principles and practices.
- Proven experience in market research and analysis.
- Exceptional analytical and problem-solving skills.
- Strong organizational and project management abilities.
- Outstanding written and verbal communication skills.
- Capability to work both independently and as a valuable team member.
- Familiarity with HR policies, procedures, and best practices.
- Proficiency in Microsoft Office, especially Excel.
Deadline: Not Stated
How to Apply: Interested candidates should use the links below to apply: