Company Info
TeamAce Limited - Our client, a Culinary company, is recruiting to fill the position below:
TeamAce Limited – Our client, a Culinary company, is recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Summary
- As our customer service officer, you will act as the point of contact for customers and provide information by responding to customers’ queries and requests.
- You are to ensure customer satisfaction and provide support to customers.
- You must also ensure customer orders are taken appropriately, confirmed, and communicated to the appropriate department using the company’s approved process.
Responsibilities
- Ensure timely responses to customer inquiries and complaints, ensuring customer satisfaction at every step.
- Update the production and logistics schedules to meet clients’ demands.
- Manage delivery schedules, coordinating with drivers and logistics partners to ensure on-time, efficient deliveries.
- Address any customer complaints or issues directly, ensuring problems are resolved swiftly and to the customer’s satisfaction.
Requirements
- BSc / HND in a business-related field.
- Minimum of 2 to 3 years of relevant experience in Customer Service management, preferably in retail or food manufacturing.
Salary
- N200,000 Monthly (Gross).
Application Closing Date
23rd July, 2025.
How to Apply: Interested and qualified candidates should Click here to apply online
