Company Info
Mid sized business
1 to 50 Employees
Resource Intermediaries Limited (RIL) - Our client is a leading confectionery brand known for excellent quality delivery of cakes, snacks and parfait for all kinds of events.
Resource Intermediaries Limited (RIL) – Our client is a leading confectionery brand known for excellent quality delivery of cakes, snacks and parfait for all kinds of events.
Job Title: Customer Service Representative
Location: Bodija, Ibadan, Oyo
Employment Type: Full-time
Work Schedule: Mon-Sat (8:30am-6:00pm)
Responsibilities
- Handle and resolve customers’ complaint
- Attend to customers’ enquiries
- Build good rapport and maintain relationship with clients
- Increase company’s sales target through customer retention
- Increase business conversion rate by 70%
- Handle numerous orders and process them on time.
Requirements
- Quaification: HND / B.Sc Degree
- Experience: 2-3 years
- Gender: Females only
- Good communication and interpersonal skills
- Self-confidence
- Flexible and willing to learn
- Smart and presentable
- Social media savvy
- Strong negotiation/convincing skill
- Attention to details
- Ability to work under pressure and multitask
- Product knowledge
- Problem-solving and empathetic skills.
Salary And Benefits
- N100,000 monthly net plus
- Pension and HMO.
Application Closing Date
17th March, 2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the “Customer Service Representative” as the subject of the mail.
Note: Proximity to location is a priority.