Company Info
Mid sized business
1 to 50 Employees
TravelDeer is a travel management company, based in Lagos, Nigeria, run and managed by trained IATA certified travel professionals who manage travel not just as a job/career but as a passion.
TravelDeer is a travel management company, based in Lagos, Nigeria, run and managed by trained IATA certified travel professionals who manage travel not just as a job/career but as a passion. We strive to bring the most exciting and exquisite destinations and experiences closer to our travelers. Doing the hard work so they don’t have to – just to make their travel aspirations a reality.
Job Title: Front Desk/Customer Service Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
- Are you a friendly and enthusiastic individual with a passion for travel and excellent customer service skills? We are currently seeking a Front Desk Officer to join our dynamic team!
Responsibilities
As our Front Desk / Customer Service Officer, you’ll play a crucial role in ensuring our clients receive exceptional service and assistance during their travel experiences. Here’s what you’ll be responsible for:
- Welcoming visitors and clients with a warm and inviting demeanor, providing them with all the information they need.
- Handling incoming calls, emails, and inquiries promptly and professionally.
- Assisting clients with bookings, reservations, and travel arrangements, ensuring their needs are met efficiently.
- Providing information about our travel services, destinations, and packages, and offering personalized recommendations to clients.
- Performing administrative tasks such as data entry, filing, and maintaining records accurately.
- Supporting the marketing team with promotional activities and events as needed.
Requirements
To be successful in this role, you’ll need:
- A minimum of 1 year of experience in a customer service or front desk role.
- A genuine passion for travel and a desire to help others explore new destinations.
- Outstanding communication and interpersonal skills, with a polite and pleasing personality.
- Proficiency in Microsoft Word, Excel, and PowerPoint, with strong computer literacy skills.
- A National Diploma or equivalent qualification.
- Resident in Ikeja and it’s environs.
Salary
- N60,000 – N70,000 Monthly.
Application Closing Date
27th January, 2025.
How to Apply: Interested and qualified candidates should send their Resume and a brief Cover Letter outlining why they’re the perfect fit for this role to: [email protected] using the Job Title as the subject of the email.