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Company Info

Ecobank, In 1985, a private sector effort led by the Federation of West African Chambers of Commerce and Industry and supported by the Economic Community of West African States (ECOWAS) resulted in the creation of a public limited liability corporation that served as a bank holding company.

1). Head, Operational Risk Management

Job Identification: 292

Location: Victoria Island, Lagos

Job Schedule: Full time

Job Purpose

  • Responsible for supporting the bank in identifying, mitigating and managing areas of risk which might arise from inadequate or failed internal processes, people and systems, or from external events.
  • He/she closely monitors operational risk metrics, regularly assesses key risk areas, partners with business units on a variety of operational risk management projects, and reports directly to both country and group management.

Key Responsibilities

  • Provide key support of the Bank’s Operational Risk Management strategy, culture and framework.
  • Support the development of a proactive operational risk Management culture and overall risk awareness.
  • Promote the adoption of best practices and accountability in control management within the functional business units across the Bank.
  • Facilitate the deployment and maintenance of Risk Control Self- Assessment, Key Risk Indicators, Loss Database Management and other key operational risk initiatives, to ensure adequacy of controls in the Bank and effectiveness.
  • Identify, manage, strengthen and alert management on all key residual risks and controls and update operational risk and control policies, systems, models, procedures and tools.
  • Build and maintain strong relationships with business management, business support heads and other areas of risk management.
  • Act as custodian of the bank’s operational and control policies and procedured in line with internal and external developments, and ensure bank-wide awareness and adherence to procedures.
  • Work closely with internal audit, compliance and other key control functions to facilitate an integrated risk and control environment.
  • Identify and provide leadership to operational risk coordinators at department, functions and branch levels to maintain high and consistent Risk culture across the Bank.
  • Enhance the operational risk framework ; continuously improve and enhance the ORM framework and adapt to changing requirements, to sustain a proactive operational risk culture and overall risk awareness across the bank.
  • Design capital measurement methodology for operational risk; collaborate with risk strategy and capital planning function to design appropriate capital measurement methodology for operational risk.

Who Are We Looking For?
Education:

  • Minimum of Bachelor’s Degree in any discipline.
  • Relevant certification will be an added advantage, Recognized professional certification such as CFA, CIS, ACCA, ACA, etc.

Personal Attributes:

  • Strong interpersonal skills.
  • A self-starter who work well both independently as well as collaboratively.
  • Demonstrated leadership and facilitation skills.
  • Excellent oral and written communication skills.
  • Ability to prioritize workload and meet deadlines.
  • Good interpersonal skills.

Job Profile:
Technical/ Industry Specific:

  • Minimum of 10 years work experience with the last five years in Operational Risk Management role in banking.
  • Expert knowledge of key operational risk management tools, processes and best practices.
  • Good knowledge of Basel 2 and ERM framework.
  • Demonstrate ability in quantitative analysis and due diligence reviews.
  • Ability to translate bank’s activities and operational process into control requirements.
  • Project management experience including business/process analysis, documenting gaps and making improvement recommendations;

Managerial:

  • Collaborative partner – Ability to interact with all functions and levels including senior management to achieve strategic objectives.
  • Ability to coordinate the efforts of a team to deliver results

Application Closing Date
13th June, 2023 (09:59 PM).

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2). Credit Audit Officer

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Location: VI, Lagos

Job Requirements

Education

  • A good University degree with a minimum of 2:2 in relevant discipline.
  • Possession of an advanced degree or professional certificate will be considered an advantage.

Work Experience

  • Minimum of 1-2 years working experience in Credit Audit of a commercial Bank and / or Audit Firm / Operations

Skills

  • Banking Principles
  • Computer appreciation (word- processing/Spreadsheet/PowerPoint
  • Exposure to process re-engineering
  • Excellent customer service orientation
  • Interpersonal skill
  • Independent minded
  • Supervisory
  • Investigative skills
  • Report writing/ Fraud Investigation skill
  • Analytical/problem solving skill

Knowledge

  • Strong knowledge of banking operations, audit, products & customer segmentation
  • Strong accounting knowledge
  • Fraud and operational risk knowledge

Personalities and attributes

  • Paying attention to details
  • Lean towards solution providing
  • Positive “can do” attitude
  • Effective communication
  • Perseverance
  • Goal driven and result- oriented
  • Leadership
  • Team-spirit
  • Integrity, trustworthiness and innovative
  • Entrepreneurship

Job Description

Specific Roles and Responsibilities

PROCESS

  • Review of head office units and departments’ activities and ensure exceptions are properly reported and regularized.
  • Ensure compliance with the bank’s policy and procedure.
  • Ensure compliance with regulatory requirements.
  • Ensure adherence to audit program in carrying out audit functions.
  • Ensure that open items in Head Office GL accounts are current and reflect the true nature of the transactions recorded therein.
  • Ensure prompt resolution of open issues in previous audit reports, management letter, regulatory reports and other statutory examiners’ reports involving head office units.
  • Ensure prompt rendition of audit sub-reports to the Team Lead.
  • Monitor compliance with credit policies and procedures.
  • Ascertain completeness of credit documentations, to ensure that proper security documents for credits are in place and collaterals are adequate in lending units.
  • Review and ensure risk assets comply with product, management and regulatory requirements
  • Review risk assets and deposits in relation to budget and/or industry standard.
  • Review loan loss provision in respect of reviewed facilities.
  • Articulate policies and procedures in line with developments in order to achieve zero fraud level.
  • Maintain proper records of audit working papers for the bank for reference purpose and to meet the requirements of external auditors and regulators.
  • Carry out spot checks and investigation activities.
  • Prepare quality audit reports based on audit observations and evidence.
  • Carry out any other function as may be assigned by the Team Lead.

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3). Application Engineer

Job Identification: 288

Location: Victoria Island, Lagos

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Job Schedule: Full time

Job Description

  • This Job role is for subject matter experts on Core Banking Application, business Process Applications, robotic application and AI.
  • This job role will anchor the core banking application as well as business process and other applications for the entire group.
  • The need for this Job role arises from the group technology support models where experts are required to handle core business application deployments.
  • The person in this job will handle and anchor transformation applications deployment both functionally and technically and support such at Third level effectively and efficiently with deep knowledge.

Job Context

  • This role implements and manages core and non-core banking and business applications for the entire group.

Key Responsibilities

  • Implement business process and or robotic applications.
  • Implement core and non-core banking applications.
  • Delivers level 3 support on all applications incidents and attain customer’s delightful experience and ensure no SLA breach.
  • Delivers on all assigned transformation system projects and task.
  • Takes an active role in planned business continuity activities, ensuring recovery procedures are accurate and complete.
  • Ensure effective communication and interaction with customers to deliver impeccable CX.
  • Participate and coordinate parameterisation, training and UATs on application implementations.
  • Innovate, propose, and create solutions related or not to the job functions to meet identified business needs.
  • Ensure all Audit requirements are fulfilled.

Knowledge, Skills & Experience
Experience & Qualifications:

  • Bachelor’s Degree or higher
  • Professional qualification or certification are added advantage.
  • Minimum of 3 years’ experience in IT, Banking, or business / robotic processes
  • Extensive experience in managing and deploying applications.

Skills, Capabilities & Direct attributes:

  • Extensive knowledge of applications planning design and deployment, as well as system life cycle management
  • Good knowledge of banking and business/ robotic applications
  • Good knowledge of databases/ middleware and application interfaces
  • knowledge of current and emerging technologies, to satisfy application to business needs.
  • Programming language knowledge is an added advantage.
  • Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.
  • Ability to deliver on tight SLA.technologies such as MS IIS, Weblogic.

Application Closing Date
11th June; 2023.

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4). Manager, Quality Assurance

Job Identification: 289
Location: Victoria Island, Lagos
Job Schedule: Full time

Job Description

  • A strategic quality management role. The role will have broad oversight and daily supervision of quality assurance teams, initiatives, standards, policies, and procedures for the 34 Affiliate of Eprocess/Ecobank group.
  • This role covers the review, development, implementation and management of software quality standards, policies, procedures, and systems.
  • The QA manager will ensure that all technology services, products, and applications are free from any flaws or errors and are of the highest quality.
  • The QA manager will be responsible for the management of all QA officers and their activities to ensure delivery is in line with set objectives, guidelines, and policies.

Job Context

  • The role will drive the development and delivery of quality software applications for Ecobank group.
  • The MQA will have the overall responsibility of developing, ensuring, and directing quality assurance procedures so that developed software applications are reliable, durable and meet internal, external and regulatory standards before shipment to production environments.
  • The MQA will work closely with various business heads and teams from Operations, Internal System Control, Information & Cyber Security, Change Management and Service desk in ensuring that these quality guidelines are adhere to.
  • Decision making will be independent and guided by consultation.

Key Responsibilities

  • Lead the overall test process for strategy, automation, performance, load, scalability, test case/data management, and full integration testing and provide mentoring, training, and support for other teams and team members.
  • Collaborate with delivery teams to implement development standards, best practices, and continuous improvement for unit testing, test automation, continuous delivery, and code reviews.
  • Mentor and provide training and support to the quality assurance team(s) to inspire intense curiosity and devotion to keeping technical skills sharp, improving interpersonal skills, and discovering new tools and ideas within the industry.
  • Setup and maintain a dashboard of metrics for code quality, defects, risks, mitigations for multiple teams and projects and present key findings to leadership through presentations and retrospectives.
  • Identify quality assurance process bottleneck and suggest actions for improvement.
  • Estimate, prioritize, plan and coordinate testing activities.
  • Drives innovation and automation of testing processes using test automation tools.
  • Review, manage and drive the resolution of defects logged by the QA team as part of on-going product release cycles.
  • Ensure compliance to group standards, policies, and procedures.
  • Lead issue resolution as required with broader team of QA, Developers and Product Management.

Knowledge, Skills & Experience
Qualifications:

  • Bachelor of Science Degree in Computer Science, Information System, Mathematics, Engineering or equivalent. Master’s degree will be an added advantage.
  • Minimum of 8 years of experience in software testing and quality assurance processes
  • Professional certification in IT Quality Assurance/Testing
  • Proven work experience in software quality assurance
  • Working experience or general knowledge of ITIL and Quality Assurance framework is highly desirable.
  • Fresh and other languages skills desirable.

Skills and Experiences:

  • Good knowledge of automated framework and tools.
  • Good understanding DevSecOps, its implementation and SDLC.
  • Strong interpersonal skills, including strong verbal, written communication skills and excellent listening skills are required.
  • Strong organization skills to successfully direct and oversee all quality assurance procedures and processes.
  • Experience leading team members and fostering a productive team environment.
  • Test Methodologies and Management experience
  • Test automation (GUI, Mobile and API) experience using test Automation tools and framework.
  • Experienced with defect tracking and resolution.
  • Proficient in advanced techniques with relevant office productive tools
  • Programming and Scripting development skills
  • Prior experience with large scale application performance testing, application security testing, boundary application testing.

Deadline: 11th June; 2023.

How to Apply: Interested and qualified candidates should use the links below to apply:

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How to Apply

 

 

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