Relationship Manager (Oyo) at Outsource Nigeria

Outsource Nigeria is a full-service Human Resources agency, specializing in providing outsourced turnkey manpower solutions to growing companies. Our solution include HR Services, Recruiting, Accounting, IT Support, Business Intelligence, Developers, and Operations including management and field / phone / automated based resources. The core of Outsource Nigeria’s success is its people.

Job Title: Relationship Manager

Location: Oyo

Employment Type: Full-time

Reports to: Regional Manager, South-West/MMO Field Operations Lead

Job Summary

• The Relationship Manager (RM) for Oyo State is responsible for managing and expanding the agent and merchant network across the state.
• The RM plays a critical role in ensuring agent activity, customer satisfaction, and market penetration for mobile financial services.

Key Responsibilities

• Identify, onboard, and train mobile money agents and merchant partners.
• Conduct regular field visits to monitor agent performance and provide operational support.
• Promote product adoption and ensure active agent participation.
• Monitor agent liquidity and coordinate cash or e-value rebalancing support.
• Resolve agent complaints and escalate technical or operational issues.
• Ensure full compliance with KYC/AML and regulatory requirements.
• Gather market intelligence and support regional business development activities.
• Prepare and submit periodic reports on agent performance and regional trends.

Requirements

• Bachelor’s Degree in Business, Finance, Marketing, or a related field.
• 3 – 5 years of experience in agency banking, fintech, or mobile money operations.
• Strong communication and relationship management skills.
• Must reside in or be familiar with the Oyo State market.
• Proficiency with MS Office tools and mobile agent applications.

Salary and Benefits

• N250,000 Monthly + Car + Driver + PFA + HMO.

Monthly Target
10,000 Application forms per month.

Application Closing Date
30th June, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.