Company Info
Urban Crescent is a Premium Furniture and Interior Company that focuses on giving her clients the best yet affordable Design services.
Urban Crescent is a Premium Furniture and Interior Company that focuses on giving her clients the best yet affordable Design services. Ranging from Furniture to finishing projects, Complete and partial home design and decor. We also offer Consultation on interior design services. Whatever, you need to make your space feel like home, our team of design specialists will be with you all the way.
Job Title: Sales & Customer Experience Team Lead
Location: Lagos
Employment Type: Full-time
Your Mission
- Set up a structured, high-performing sales and customer service unit.
- Lead, train, and motivate the sales/customer support team for peak performance.
- Drive revenue growth through well-crafted sales strategies and accountability.
- Ensure every customer interaction reflects excellence and professionalism.
- Serve as the go-to person for both client relationship management and internal team growth.
- Monitor performance, set targets, and ensure KPIs are consistently met.
- Occasionally visit our factory at GRA Abijo to align sales with production.
Requirements
What We’re Looking For:
- 3 – 5+ years experience in sales and customer relationship roles.
- Strong leadership or team management background is a must.
- Excellent communication, persuasion, and problem-solving skills.
- Preferably from the banking or B2C high-touch industries, but not compulsory.
- Professional, highly motivated, and results-driven.
- Must be Lagos-based and ready to work onsite at our Lekki Phase 1 office.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should send their CV and a brief cover letter telling us why you’re the perfect fit to: [email protected] using the Job Title as the subject of the mail.