Account Officer at Zhuli Recruiters

Zhuli Recruiters is a recruitment firm that is committed to serving start-ups.

Job Title: Account Officer

Locations: Sangotedo, Surulere, Ikorodu, Alaba, Ajah – Lagos

Employment Type: Full-time

Job Objective(s)

• Assist customers get value for their money, make the right choices, and make their money work for them.
• Be the number one resource for customers to get advice on their account. Speaking with customers would also be a large part of your day to day work either over the phone or face to face in addition to providing solution to their financial needs.

Duties & Responsibilities

• Ensure adequate adherence to Credit policies, processes and procedures. •Book deals for new depositsprocedureswithin 24 hours.
• Follow up on processing of roll-over of investments and delivery of investment letters to customers within 24 hours of maturity.
• Responsible for opening new accounts and follow-up on outstanding documentation.
• Follow up on customer’s requests such as pay-in cheques, collect cash, process drafts, process transactions, etc.
• Update new deposits and new accounts on the system daily.
• Responsible for recording new accounts, deposits and FX transactions daily.
• Make daily/periodic reports to the Branch Leader on marketing activities and/or prompt potential businesses in pipeline needing senior support, including other reports as may be required by Management from time to time.
• Participate in all marketing plans and strategy development initiatives of the Branch Leader that will increase the market share/market penetration of the Branch.
• Ensure prompt response to internal correspondences i.e. memos/mails from within the Bank requiring your attention and/or response.
• Ensure a sound work attitude, a good working relationship with your supervisor/ colleagues and above all, your integrity/character must be above board.
• Carry out any other duty that may be assigned to you from time to time by the supervisor.

Key Performance Indicator:

• Deposit base value
• Market Share growth
• Quality of risk assets created
• Quality of Credit analysis/decisions.
• Timely delivery of investment letters and other correspondences to clients.
• Complete and accurate documentation for current accounts and investment holders
• Quality of Collateral documents for facility customers.
• Customer complaint level.

Minimum Education Qualifications

• Minimum educational level – Bachelor’s Degree in Social Science or humanities or HND with a Master’s Degree

Previous Work Experience Requirements:

• Minimum requisite experience – 3 – 5 years working experience working in the financial sector(Make sure this is featured in the advert, it’s key)
• Key Competency List
• Knowledge
• Knowledge of basic banking operations and processes/product knowledge.
• Good understanding of banking regulations.
• Financial analysis and interpretation of accounts.
• Knowledge of operating environment and major business transaction dynamics as they relate to the business location.

Skills/Competencies:

• Good interpersonal skills.
• Good marketing / selling and negotiation skills.
• Good written and oral communication skills.
• In-depth PC skills.
• Good customer relations and service excellence skills.
• Report writing and presentation skills.

Application Closing Date
17th December, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online