Administrative and Visa Consultant Trainee at Filii Magna

Filii Magna is a Premium Visa and Immigration Consultancy Company that is a leading global provider of Travel Documentation, Visa Application Services, Travel Consultancy, and Expatriate Documentation Advisory to Corporations, Government Agencies, and Individuals. We are the travel industry’s fastest-growing Professional Visa & Immigration Consultants experts.We understand the complexities and obstacles that our clients confront while dealing with Travel Documentation and Visa Applications. We provide expert Travel Consultancy services to a wide range of clientele, including individuals, businesses, government agencies, and parastatals, with the goal of achieving good outcomes in your travel needs.

Title: Administrative and Visa Consultant Trainee

Location: Lagos

Employment Type: Full-time

Duties and Responsibilities

• Visa and Travel Documentation Services Administrative support.
• Proactively update and manage client database for the company.
• Conduct regular client feedback surveys to ensure clients are satisfied with the Organization’s products and services.
• Schedule regular meetings with clients to maintain cordial and professional working relationships.
• Visa Processing and Travel Documentation handling.
• Vet and Approve all Client’s Travel Documents.
• Ensure that all organization policies are followed in both written and verbal relations with Clients.
• Ensure that all Communication with Clients is treated with the utmost confidentiality.
• Designing Creatives on our social media handles.
• Assist Clients in filling out online applications.
• Admin Support for Application Team
• Client information management
• Email drafting and answering client phone calls
• Email Management
• Assist with filling forms and drafting letters
• Office phone and client Enquiry management
• Possibility to handle social page.
• General Office Admin and operations support.

Qualifications, Experience, and Competencies

• A B.Sc / BA / HND or OND in Business Administration, International Relations, Social Sciences, or any related discipline with a minimum of Second-Class Lower (2:2)
• Must have a minimum of 2 years experience as an Administrative and Visa Consultant Officer
• Must have interest in doing all kinds of Countries Visa applications across different regions of the world.
• Any additional certification related to law, travel, and visa immigration consultancy will be considered as an advantage.
• Experience in Designing Creatives on Social Media handles would be an advantage.
• Background in customer service; industry knowledge is an advantage.
• Commissions will be earned on any successful Visa application completed by the Administrative and Visa Consultant Trainee.
• Proficiency in MS Office and knowledge of operating standard office equipment.
• A customer-oriented attitude.
• Willingness and Readiness to learn.
• Excellent communication, negotiation, and management skills.
• Problem-solving attitude.
• Candidates MUST reside around Lekki-Ajah Axis.

Deadline: 25th October, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using “Administrative and Visa Consultant Officer” as the subject of the mail.

Note

• Only successful candidates will be contacted to proceed to the next stage.
• Role requires – immediate Start – Candidate must be available immediately.