Company Info
Interswitch Limited operates as a comprehensive payment and transaction processing company, offering a range of services including technology integration, advisory services, transaction processing, and payment infrastructure. Our expertise extends to serving government institutions, banks, and corporate organizations. We pride ourselves on providing seamless technology integration, strategic advisory support, efficient transaction processing, and robust payment infrastructure to meet the diverse needs of our valued clients.
Title: Analytics Manager
Location: Lagos
To drive data adoption and build insight generation capabilities around digital products and services, and a culture were data drives new features and improvements.
Responsibilities
- Team Management
- Lead cross-functional projects
- Manage the data champions within the business
- Recruit, train, develop and supervise data analysts
- Data Advocacy and Awareness
- Trainings on interactions with the dashboards
- Periodic ‘Do you know’ Series
- Shared Analytics
- Evaluate and support requests from other Interswitch business groups and shared services
- Product Analytics
- Creation and management of analytical dashboards for products
- Identify dashboard requirements for all the products
- Setup performance dashboards as required and continually maintain and improve on them
- Create dashboards that help quickly detect problems with the product
- Provide support and trainings for dashboard usage
- Pro-actively enhance dashboards in line with business realities
- Exploratory Analytics
- Analyse data to reveal intelligence for driving strategic decisions as well as data-based forecasting
- Track service improvements by continuous review of service performance
- Develop and drive analytics-based initiatives
- Data Engineering
- Setup and maintain data sources to support products analytics use cases
- Ensure that data feeding the dashboards are pro-actively updated
- Undertake / Participate in pre-processing of structured and unstructured data
- Monitor and audit data quality to ensure accuracy and completeness
- Data Science
- Build predictive, and prescriptive models and machine learning algorithms
- Develop and drive improvement initiatives
- Work on analytics objectives (Churn, growth rate and drivers, customer lifetime, product vs competition) etc
- Collaborate with engineering and product development departments
- Set and Track Key Performance Indicators for products
- Make recommendations based on analytics for service improvements
Requirements
- Bachelor’s degree in a relevant discipline
- Minimum professional experience of 6 years
- Indepth understanding of Tableau and Power Bi
Deadline: May 25, 2023.
How to Apply: Interested and qualified candidates should Click Here to apply.