Company Info
GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps million customers achieve their financial goals by helping them save and invest.
Title: Assistant Front Desk Manager
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities and Duties
- Assist Front Office Manager in supervising daily front desk activities according to the established guidelines.
- Mailing and attending to telephone calls7
- Prioritize and delegate daily work responsibilities to front desk staff.
- Train and guide front desk staffs to provide quality customer services.
- Manage staffing schedules, shift changes, payrolls, and labor costs.
- Resolve guest issues and enquiries to ensure guest satisfaction.
- Schedule front desk meeting to identify and resolve operational issues, accounting variances, and housekeeping discrepancies.
- Develop and implement strategies for bell desk, front office and parking.
- Ensure that facility is maintained clean, neat, safe and secure.
- Ensure that employees are properly groomed and dressed.
- Identify process improvement to achieve financial and service goals.
- Plan shift schedule and duties based on business forecast.
- Supervise the billing and cash processes to ensure compliance with company standards.
- Provide feedback to the team members on their performances and improvements.
- Assist in preparing yearly operating budgets, capital expenditure and manpower budgets.
- Monitor and control expenses within the allotted budget.
Requirements
- Candidates should possess relevant qualifications and work experience.
Salary
N2,800,000 – N3,000,000 Annually.
Deadline: 12th April, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.