Associate Director, Operations Management – USAID at The AlbertaTalent Insights

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Title: Associate Director, Operations Management – USAID Northern Nigeria

Locations: Taraba, Jigawa, Kebbi, and Sokoto

Employment Type: Full-time

Basic Function

• To provide day-to-day leadership, long-term planning, and oversight to Country Office operations and coordinating across all departments.
• Ensure all projects activities are implemented in an efficient manner that is compliant with USAID and FHI 360 rules and regulations.
• Manages and performs specialized support functions in the areas of IT, procurement, Contracts and Grants, fleet and property management, general office administration and other essential administrative requirements.
• Leads and advises staff in the development and implementation of all administrative policies, programs, and procedures.
• He/she will be responsible for effective utilization of resources including staff with diverse range of capabilities.

Duties and Responsibilities
Information Technology:

• Manage network operations to include troubleshooting connectivity problems; installing & maintaining routers; adding/terminating users; assigning rights and access. Resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores; etc.
• Assist staff in understanding and using technology; conduct regular staff technology presentations and trainings.
• Ensure technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations are evaluated, updated and processed.
• Design, develop and maintain databases, web-based applications including websites and intranets. Continuously improves the organization’s sites and Intranet; add new functionality and improve user ability to maintain without technical support.
• Analyze technology requirements and develop functional specifications.
• Provide input to technology policies, standards and procedures manual; develop and maintain related technology checklists.
• Ensure compliance with all software licensing agreements. Manage and safeguard software media and associated licenses. Maintain centralized software use log. Ensures for the availability, continuity and security of data and electronic information pertaining to the organization.
• Put in a place an effective backup strategy and ensure all daily and monthly backups of all data on the servers are performed as required.
• Work with procurement to provide technical input into purchasing and budget usage.
• Periodic visits to field offices, partners or implementing agencies, to provide administrative and IT support, advise and build the capacity of FHI 360/Nigeria partners.

Qualifications and Requirements

• BS / BA in Business Administration, Communications, Computer Science, Engineering or related field and 9-11 years relevant experience with at least 5 years of supervisory experience in operations, maintenance, IT or administration of facilities/fleet management or communications.
• Or MS / MA in Business Administration, Communications, Computer Science, Engineering or related field and a minimum of 2 years relevant experience with at least 2 years of supervisory experience in operation, maintenance, IT or administration of facilities/fleet management or communications.
• Experience with LANS/WANS, Windows Server Environment, Microsoft SQL Server, Internet Information Services, backup systems, network/workstation peripherals, print servers, firewalls, spam and antivirus hardware/software, Classic ASP, VBScript, JavaScript, HTML, computer hardware (replacing hard drives, hardware drivers, etc.).
• Prior experience working for an international NGO strongly preferred.

Application Closing Date
31st December, 2024.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.

Note

• Candidates should provide 5 character references (a person, or persons), that can be contacted to give a statement of the employee’s good qualities values, and work ethics using the following information:
  • Referee’s Name
  • Referee’s Tel Contact:
  • Referee’s Email Contact:
  • Referee’s Office/Work Designation: