Business Operations Analyst at The Concept Group

The Concept Group, founded in 1992, is a holding company that oversees various subsidiaries. These subsidiaries include Rosabon Financial Services, which is Nigeria’s leading financial intermediary and equipment leasing company. Another subsidiary is Concept Nova, a company that specializes in providing customized enterprise IT solutions. Additionally, Percy Aitkins operates as a Bureau De Change under the umbrella of The Concept Group. Through its diverse range of subsidiaries, The Concept Group offers a comprehensive suite of financial services, IT solutions, and foreign exchange services.

Title: Business Operations Analyst

Location: Yaba, Lagos

Employment Type: Full-time

Job Summary

• Business Operations Analyst is responsible for developing operational KPIs and ensuring all process and polices are understood and adhered to by all stakeholders.

Duties & Responsibilities

• Create and monitor Operational KPI’s of process owners.
• Effectively communicate newly developed process/policies to the necessary stakeholders
• Help drive the implementation of all process and policies across all sales related unit
• Work directly with stakeholders to create implementation plans and complete milestones
• Work with learning and development to organize trainings for staffs to help them better understand business processes and policies
• Independently implement, administer and evaluate day-to-day activities across all sales related departments
• Identify and execute given tasks and objectives, making recommendations that impact policies and processes
• Review analyzed data to explain trends; formulate and evaluate alternative solutions
• Analyze and interpret policies; review and implement procedures for program or function
• Give optimal reports and escalate when necessary.

Qualifications / Requirements

• B.Sc / HND in any field
• Experience in Operations is an advantage

Skills / Competencies:

• Interpersonal and verbal communication skills
• Time management and prioritization skills
• Organizational skills
• Assertiveness.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the mail.