Call Center Officer at Kimberly Ryan Limited

Kimberly Ryan Limited is a people Resources Development Company whose mission is to be the industry leader in attracting, developing, and maintaining exceptional people capital in order to provide a significant competitive advantage for our clients.

Title: Call Center Officer

Location: Victoria Island, Lagos

Responsibilities

• Responsible for responding to all clients’ inbound calls and emails within 1 hour time frame
• Addressing all complaints and inquiries in a timely manner
• Keeping track record and reporting reoccurring issues amongst clients for risk management purposes
• Perform periodic survey to determine clients’ satisfaction with company’s services and report feedback to the Operations Manager

Requirements

• B.Sc Degree in a relevant course of study
• 2-3 years experience in similar role
• Excellent communication skills
• Customer service
• Multitasking and teamwork

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.