Call Centre Agent at Green Field Health Management Limited

Green Field Health Management Limited is a national health care organisation with its main office in Enugu and branches in all six of the country’s political zones. Our mission is to make sure that all Nigerians have access to high-quality, all-inclusive health insurance services. We’ll do this by using highly skilled people and the best practises, and by putting the well-being of our valued enrollees and healthcare workers at the top of our list of priorities.

Title: Call Centre Agent

Location: Enugu

Employment Type: Full-time

Job Description

• Make outbound calls and receive inbound calls.
• Take customer orders, process them, and follow up with them.
• Provide exceptional customer service and ensure customer satisfaction.
• Handle customer complaints or inquiries.
• Provide customers with needed information and support.
• Save customers’ information in the company database.

Job Requirements

• B.Sc / HND in Lab Science, Public Health, or any related field.
• Minimum of 1 year of relevant work experience.
• Knowledge of Microsoft Office Packages, such as: Word, Excel, Power Point, etc.
• Good communication skills (Verbal and Written).
• HMO Experience will be an added advantage.

Deadline: 10th October, 2023.

How to Apply: Interested and qualified candidates should Click Here to apply online