Client Relations Officer at Revampa

Revampa, a Human Resources (HR)/Recruitment Services company, is recruiting suitable candidates to fill the position below:

Job Title: Client Relations Officer

Location: Ajah, Lagos

Employment Type: Full-time

Responsibilities

• Welcome clients, answer enquiries and troubleshoot complaints.
• Manage company phone lines: Answer all incoming calls and take messages.
• Sell company services to potential clients via cold calling and follow-ups.
• Plan, deliver and manage creative content on Social Media platforms.
• Raise Company profile and its services via email marketing & advertising.
• Handle receipt and outgoing deliveries of documents, parcels, dispatch, etc.
• Keep updated visitor records and files.
• Schedule/ conduct site visits and follow up effectively with clients till successful sales closure.
• Research and implement innovative trends and innovations in Customer Experience.
• Take up other duties as assigned (travel arrangements, schedules, etc.

Requirements

• First Degree holder with a minimum of 2-years experience in a Customer-Care-related role.
• Must be available to start Immediately.
• MUST reside within Ajah/ environs
• Excellent communication skills with courteous yet friendly disposition.
• Proficient in Microsoft Office Suite.
• 80% Social media handling skills; content creation and management
• Professional and pleasant telephone etiquette & branding.
• Exceptional troubleshooting and client interaction skills.
• Ability to multitask and prioritize. Strong organizing and time-management skills
• Focused and growth-minded
• Female (for gender balance)

Application Closing Date
27th August, 2024.

How to Apply
Interested and qualified candidates should send their applications to: [email protected] using the job title as the subject of the mail.