Client Relationship Officer at CrusaderSterling Pensions Limited – 2 Openings

CrusaderSterling Pensions Limited was established on October 12, 2004 as a Pension Fund Administrator to administer and manage workers’ pension retirement savings contributions in Nigeria in compliance with the Pension Reform Act of 2004. The National Pension Commission (PENCOM) awarded CrusaderSterling Pensions Limited a licence to act as a pension fund administrator in compliance with the terms of the Pension Reform Act of 2004. We are one of Nigeria’s leading Pension Fund Administrators (PFA).

Title: Client Relationship Officer

Locations: Abuja (FCT) and Oyo

Employment Type: Contract

Reports to: Branch Head

Department / Unit: Marketing

General Description

• The primary responsibility will be to develop and execute marketing strategies and campaigns to promote the firm’s pension services.
• You will play a vital role in driving brand awareness, generating leads, and supporting the overall growth of the business.
• This role requires a combination of creative thinking, analytical skills, and a strong understanding of the pension industry.

Key Performance Indicators / Measurement Criteria
Marketing Strategy and Planning:

• Develop and implement comprehensive marketing strategies to increase brand visibility, attract new customers, and retain existing clients.
• Conduct market research to identify customer needs, preferences, and trends, and use this information to inform marketing strategies.
• Collaborate with the management team to set marketing objectives and establish key performance indicators (KPIs) to measure success.

Branding and Communications:

• Maintain a strong brand identity for the pension firm and ensure consistent messaging across all marketing channels.
• Create and oversee the production of marketing materials, including brochures, presentations, website content, and social media posts.
• Develop and manage content marketing initiatives, including blog articles, white papers, and educational resources related to pensions and retirement planning

Digital Marketing:

• Develop and execute digital marketing campaigns, including email marketing, search engine optimization (SEO), search engine marketing (SEM), and social media advertising.
• Optimize the firm’s website for lead generation, user experience, and search engine visibility.
• Monitor and analyse website and campaign performance metrics using tools such as Google Analytics, and make data-driven recommendations for improvement.

Lead Generation and Conversion:

• Identify target market segments and develop lead generation strategies to attract potential clients.
• Collaborate with the sales team to nurture leads and support the conversion of prospects into customers.
• Track and analyse lead conversion rates, and propose strategies for improving conversion rates and sales funnels.

Relationship Management:

• Work closely with internal stakeholders, such as pension advisors, sales teams, and product managers, to align marketing efforts with business objectives.
• Foster relationships with external partners, industry associations, and key influencers to 8. Ensure optimal Power Infrastructure Performance
• Proximity to the following locations is essential, Ijebu-Ode, Abeokuta-Ogun

Internal Liaison:

• All Departments.

Educational Qualifications

• B.Sc
• Minimum of 2:2

Work Experience / Requirement:

• 1-2 years in a sales/marketing position preferably financial service (PFA or others)

Skills / Competencies Required:

• Marketing Strategy
• Brand Management:
• Communication Skills
• Relationship Building
• Market Research and Analysis
• Analytical Skills
• Adaptability and Creativity

Compensation

• Monthly Net Salary – N86,000 HMO and Pension

Deadline: 31st December, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the position and the location of choice as the subject of the email. Example: CRO_Abuja.