Client Relationship Officer at Velox Real Estateand Investment Limited

Velox Real Estate and Investment Limited, a prominent real estate firm located in Port Harcourt, is currently seeking qualified candidates to fill the following position:

Title: Client Relationship Officer

Location: Rukpokwu-Eliozu – Port Harcourt, Rivers

Employment Type: Full-time

Job Description

• Build and maintain strong relationships with clients.
• Addressing client inquiries, concerns, and feedback promptly and effectively.
• Actively engaging with clients to understand their needs and preferences.
• Providing support and assistance to clients throughout the sales or service process.
• Collaborating with internal teams to ensure client satisfaction and successful delievery of services.
• Handling client compliants and finding appropriate solutions to resolve issues.
• Identifying opportunities to upsell or cross-sell products and services to existing clients.
• Conducting clients satisfaction surveys and using feedback to improve services.
• Keeping detailed records of client interactions and transactions.
• Monitoring market trends and competitor activities to identify potential business oportunities.

Requirements

• B.Sc or BA Degree in related field.
• 1 – 3 years relevant work experience.
• Proven work experience as a Client Relationship Officer.
• Completion of NYSC
• Must be computer literate (MS Office Suite applications, Google workspace, etc)
• Excellent command of English Language, both spoken and written.
• Excellent multi-tasking skills
• Critical thinking and problem solving-solving skills
• Strong telephone, email and in-person communication etiquette.

Deadline: 25th August, 2023.

How to Apply: Interested and qualified candidates should send their Curriculum Vitae alongside their Cover Letter as a single document to: [email protected] using the Job Title as the subject of the email.