Client Service Intern at Clan RTW

Clan RTW, created by three sisters (Teni, Aba, and Tiwa), specialises in the needlework of minimalist and distinctive international items using original techniques.

Title: Client Service Intern

Location: Lagos

Employment Type: Full-time

Job Description

• We are looking to hire an intern for a 1-year duration. The ideal candidate will support on sales, marketing, production and social media strategies.

Responsibilities

• Collaborate on business strategies to raise customers’ pool, expand store traffic and optimize profitability
• Ensure high levels of customers satisfaction through excellent service
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise (assortment of collections).
• Maintains the stability and reputation of the store by complying with legal requirements.
• Contributes to team effort by accomplishing related results as needed.

Requirements

• Minimum of a graduate Degree.
• 0 – 2 years experience
• Availability for a 1-year internship
• Knowledge of the MS Office; Word, PowerPoint, Excel, etc.
• Ability to write clear reports and keep accurate records
• Excellent planning and organizing abilities
• Ability to pay attention to detail
• Good analytical and problem solving skills
• Excellent client service and interpersonal skills
• Ability to treat others with respect.
• Conscientious, motivated and willing to learn.
• Promptness in carrying out assignments.
• Availability to work on weekends.

Work Type:

• Full-time (On-site)
• Monday – Friday (9am – 6pm)
• Alternate Saturdays (10am – 5pm).

Salary

• N80,000 Monthly.

Deadline: 23rd October, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.