Company Info
OTP Internet Technology (9Credit) is a Fintech company that provides quick loans to customers vis an online process. The company’s major product is 9credit. 9credit is a quick loan app that is available on the google play store for use by customers.
Title: Collections Officer
Location: Oregun, Ikeja – Lagos
Employment Type: Full-time
Job Description
- Monitor accounts to identify overdue payments
- Make calls to customers about their loan repayments
- Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
- Negotiate payment plans and schedules
- Conduct collections process on each customer that includes, phone calls, emails and text messages
- Develop collection methods that bring in revenue and ensure full repayment of loans
- Process payments and refunds
- Keeping accurate records and reports on collection activities
Job Specification
- Candidates should possess a BSc / HND / OND
- 0 – 1 year work experience.
- Tech-savvy with working knowledge of Microsoft packages
- Goal-oriented so as to meet daily targets
- Excellent communication skills (written and oral)
- Patience, ability to manage stress and negotiation skill.
- Open to working on Saturdays
- Customer service training/experience.
Deadline: 28th February, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.