Company Info
Syarpa is a neobank that focuses on Africans within the continent and outside the continent, offering tailored services that meet the unique needs of this market.
Syarpa is a neobank that focuses on Africans within the continent and outside the continent, offering tailored services that meet the unique needs of this market.
We are recruiting to fill the position below:
Job Title: Community Manager
Location: Nigeria
Role Description
- This is a full-time remote role for a Community Manager at Syarpa. We are looking for a qualified Community manager to join our team. If you are a tech-savvy professional, experienced in social media, PR, and promotional events, we would like to meet you.
- Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.
- Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.
Responsibilities
- Set and implement social media and communication campaigns to align with marketing strategies
- Provide engaging text, image, and video content for social media accounts
- Respond to comments and customer queries in a timely manner
- Monitor and report on feedback and online reviewsOrganize and participate in events to build community and boost brand awareness
- Coordinate with Marketing, PR, and Communications teams to ensure brand consistency
- Liaise with Development and Sales departments to stay updated on new products and features
- Build relationships with customers, potential customers, industry professionals, and journalists
- Stay up-to-date with digital technology trends
Requirements and Skills
- B.Sc Degree in Marketing or relevant field.
- Proven work experience as a community manager
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)
- Ability to identify and track relevant community metrics
- Excellent verbal communication skills
- Excellent writing skills
- Hands-on experience with social media management for brands
- Ability to interpret website traffic and online customer engagement metrics
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask.
Application Closing Date
23rd October, 2024.
How to Apply
Interested and qualified candidates should:
CLICK HERE TO APPLY