Company Info
Mid sized business
1 to 50 Employees
Septagus Consulting Nigeria Limited is a well-known human resource consulting organisation that arose from an unusual track record of distilling value for a league of clients.
Septagus Consulting Nigeria Limited is a well-known human resource consulting organisation that arose from an unusual track record of distilling value for a league of clients.
Title: Contact Centre Agent
Location: Yaba, Lagos
Employment Type: Full-time
Requirements
Qualifications:
- Interested candidates should possess a Bachelor’s Degree with 0-2 years experience.
- Must be fluent in Hausa language
Technical Competencies:
- Tech savvy with knowledge of relevant computer programs and telephone equipment (CRM) is an added advantage
- Ability to remain calm and respectful under pressure.
- Exceptional customer service expertise
- Proficiency with the English language
- Strong verbal and written communication skills
- Organizational skills and attention to detail
- Familiarity with quality assurance and data analysis software
- Excellent negotiation and problem-solving skills
Behavioural Competencies:
- Ability to work under pressure and multitask effectively.
- Good Verbal communication & interpersonal Skills.
- Attention to Detail.
- Persuasive.
Deadline: 11th February, 2024.
How to Apply: Interested and qualified candidates should forward their CV and Birth Certificate to: [email protected] using the Job Title as the subject of the mail.
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