Company Info
Mid sized business
Intelligent Network Services - Our client, an agricultural support company, is recruiting is recruiting to fill the position below:
1 to 50 Employees
Intelligent Network Services – Our client, an agricultural support company, is recruiting is recruiting to fill the position below:
Job Title: Contact Centre Staff
Location: Gwarimpa, Abuja (FCT)
Employment Type: Full-time
Responsibilities
- Manage inbound calls and provide accurate, satisfactory answers to their queries and concerns
- Make outbound calls to customers for issue resolution and inform them about of new products, services and policies.
- Review callers’ information, providing updates and information about the callers
- Work with other call center professionals to improve customer service
- Provide training for new employees and inform them about the company’s customer management policies
- Develop documentation on service improvements
Requirements
- OND, HND, B.Sc in any of Plant Science, Crop Science, & any other related field.
- Good written and verbal communication skills
- Presentation Skills
- Language Proficiency in English, Hausa (Yoruba and/or Igbo is a plus).
Application Closing Date
31st December, 2024.
How to Apply
Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail.