Company Info
Large organization
Leadway Assurance is a major insurance firm and supplier of non-banking financial solutions in Nigeria, drawing on our strategic competencies in other markets.Our policies are adapted to the demands of our clients' businesses.
101 to 150 Employees
Leadway Assurance is a major insurance firm and supplier of non-banking financial solutions in Nigeria, drawing on our strategic competencies in other markets.Our policies are adapted to the demands of our clients’ businesses.
Title: Customer Business Relationship/Business Advisor
Location: Lagos
Responsibilities
- Maintaining a positive and professional attitude towards clients at all times.
- Handle complaints, and provide appropriate solutions and alternatives within the time limits.
- We are responding promptly to queries.
- We are communicating with clients through various channels.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support
- Resolving complaints.
- Process forms, orders, requests, and applications.
- Providing feedback on the efficiency of the customer service process.
- Ensure to attend to client queries and report daily input of queries
- respond to client calls and reply immediately with query feedback notes
- do follow up with clients, and consultation.
Requirements
- Minimum Educational Qualification: ND, HND, BSc, MSc
- Experience level: 0 – 3 years.
Deadline: 25th January, 2024.
How to Apply: Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email.