Customer Care Representative at Snappy Exchange

Snappy Exchange is FinTech company registered in Nigeria. We deal with buying and selling of cryptocurrencies and other digital assets. Snappy Exchange offers the easiest and most convenient way for you to buy and sell your bitcoin and other digital assets in Nigeria.

Title: Customer Care Representative (Morning and Night Shift)

Location: Ikeja, Lagos

Employment Type: Full-time

Responsibilities

• Manage incoming calls.
• Identify and assess customers needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.
• Online customer management and ability to resolve issues.

Basic Requirements

• OND or NCE qualification.
• 1 – 2 years work experience.
• Gender: Female.
• Age: 20-27 Years.

Salary

• N70,000 monthly.

Deadline: Tuesday, 21st May, 2024.

Physical Interview:

• Interview Date: Wednesday, 22nd May, 2024.
• Location: Ikeja, Lagos State

How To Apply: Interested and qualified candidates should send their CVs to: [email protected] the Job Title as the subject of the email.

And Click here to apply online

Note

• Residence within Ikeja or places closer to Ikeja is a criteria.
• Only shortlisted candidates will be contacted for the interview