Company Info
Mid sized business
WhoGoHost was started in 2007 by Opeyemi Awoyemi, then an Obafemi Awolowo University student, to service clients of his web design business, ennovateNIGERIA, who also need website hosting. WhoGoHost was once merely a reseller who offered hosting services to consumers and allowed them to pay in their local currency.
1 to 50 Employees
WhoGoHost was started in 2007 by Opeyemi Awoyemi, then an Obafemi Awolowo University student, to service clients of his web design business, ennovateNIGERIA, who also need website hosting. WhoGoHost was once merely a reseller who offered hosting services to consumers and allowed them to pay in their local currency.
Title: Customer Retention Intern
Location: Lagos
Employment Type: Internship
Duration: 6 Months Internship
Work mode: Hybrid
Job Purpose
- As a Customer Retention Intern, you will play a crucial role in retaining and engaging our valuable customers.
- This internship provides a unique opportunity to gain hands-on experience in customer retention strategies, communication, and satisfaction initiatives.
- If you are passionate about customer retention and domain hosting, and you want to be part of a fast-growing and innovative company, then we want to hear from you. Apply now and let’s make the web a better place together!
Job Duties
- Execute outbound calls to existing clients for service renewals.
- Identify customer concerns and collaborate with the appropriate team to provide timely and effective solutions.
- Build and maintain positive relationships with customers
- Collect feedback from clients about their experiences and reasons for non-renewal.
- Educate clients about additional features, benefits, and value propositions.
- Generate and maintain reports on renewal rates, customer satisfaction, and other relevant metrics.
Compensation
- N50,000 monthly + Commission.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online