Company Info
Mid sized business
1 to 50 Employees
Baldon Clothiers Limited is a fashion and lifestyle company that caters to men and has a robust mass production line.
Baldon Clothiers Limited is a fashion and lifestyle company that caters to men and has a robust mass production line.
Title: Customer Service and Social Media Personnel
Location: Abuja (FCT)
Employment Type: Full-time
Requirements
- The candidate must possess a Degree in Business Administration or related with 2-3 year(s) post NYSC experience in Customer care and Social Media Personnel roles.
- Candidate will assist customer with fashion advice and product recommendations throughout their shopping experience.
- Candidate is expected to always respond promptly and effectively to customer inquiries through various channels (phone, email, or social media) in a professional and friendly manner.
- Resolve customer issues and complaints to ensure customer satisfaction and retention.
- Collaborate with cross-functional teams to escalate and resolve complex customer concerns.
- Maintain accurate and detailed records of customer interactions and transactions.
- Identify opportunities for improvement and in processes and recommend solutions to enhance customer experience.
- Stay up-to-date with product knowledge, company policies, and industry trends.
- The candidate should be enthusiastic, a team player and intuitive.
- Knowledge of Quickbooks is an added advantage.
- Preferably female for gender balance work environment
- Open to Abuja Resisdents Only.
Dealine: 8th May, 2024.
How to Apply: Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.
Note
- Kindly note this position is fulltime. We work Mondays to Saturdays.
- Only qualified candidates will be contacted.