Customer Service/Front Desk Officer at Resource Intermediaries Limited (RIL)

Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development

Job Title: Customer Service/Front Desk Officer

Locations: Bonny and Igwuruta, Rivers

Employment Type: Full-time

Responsibilities

• Address customer inquiries and complaints.
• Provide product/service information.
• Resolve issues and escalate complex cases.
• Maintain records of customer interactions.
• Collect feedback to improve services.
• Welcome and assist visitors.
• Answer and direct phone calls.
• Manage appointments and correspondence.
• Maintain visitor logs and office organization.
• Ensure a tidy and professional front desk area.

Requirements

•  BSc / HND
• 4 years with proven previous work of experience.

Skills:

• Strong Communication, Proficiency with office tolls and software, Organizational Skills, and Interpersonal Skills.

 Salary
N150,000 – N200,000 / month.

Application Closing Date
28th November, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the position and location as the subject of the email.