Company Info
Mid sized business
51 to 100 Employees
Fina Trust Microfinance Bank Limited received approval from the Central Bank of Nigeria (CBN) as a Microfinance Bank in September 2009 and began operations in October 2009.
Fina Trust Microfinance Bank Limited received approval from the Central Bank of Nigeria (CBN) as a Microfinance Bank in September 2009 and began operations in October 2009. It operates in Lagos State since it has a State Licence. The Company’s registered office location is 46 Toyin Street, Ikeja, Lagos State.
Title: Customer Service Officer
Location: Lagos
Role Description
- This is a full-time on-site Customer Service Officer role located in Lagos.
- The Customer Service Officer will be responsible for managing customer satisfaction, providing customer support, creating a positive customer experience, and providing customer service.
- The Customer Service Officer will also be responsible for maintaining customer records, handling customer complaints, and resolving customer issues in a timely and professional manner.
Qualifications
- Bachelor’s Degree in Business Administration, Marketing, or related field
- Strong interpersonal skills
- Demonstrated ability to ensure customer satisfaction
- Experience in providing excellent customer support
- Proven experience in creating a positive customer experience
- Ability to provide exceptional customer service
- Excellent communication and problem-solving skills
- Experience working in the financial services industry is a plus
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the email.