Company Info
Mid sized business
1 to 50 Employees
Livvy's Twist Cake Company is a company that deals in the production of cake and other bakery goods. Every cake we create is a reflection of love.passion and skill. We delight our customers with quality and innovation.
Livvy’s Twist Cake Company is a company that deals in the production of cake and other bakery goods. Every cake we create is a reflection of love.passion and skill. We delight our customers with quality and innovation.
Job Title: Customer Service Officer
Location: Lekki, Lagos
Employment Type: Full Time
Responsibilities
- Provide detailed information about our services and offerings
- Manage customer interactions across various channels (phone, email, social media).
- Maintain accurate records of customer interactions and transactions.
- Work collaboratively with the team to ensure customer satisfaction.
- Assist in the coordination and execution of events as required.
Qualifications & Skills
- Bachelor’s Degree / HND / OND with 1 – 3 years experience.
- Proven experience as a customer service representative or in a similar role.
- Applicant must have excellent verbal and written communication skills to interact effectively with customers.
- Strong problem solving abilities and attention to detail.
- Ability to multitask and manage time effectively.
- Proficiency in MS office and customer service software.
- Positiive attitude and ability to work in a team-oriented environment.
- Certification in customer service is an added advantage.
Salary
N80,000 monthly.
Application Closing Date
31st August, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected], Cc: [email protected] using the Job Title as the subject of the mail.