Customer Service Representative at Alan & Grant

Lagos

Alan & Grant

Company Info

Mid sized business

1 to 50 Employees

Alan & Grant - Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement & Business Growth. We currently serve clients across various sectors of the Economy from locations in Jos, Port Harcourt and Lagos.

Alan & Grant – Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement & Business Growth. We currently serve clients across various sectors of the Economy from locations in Jos, Port Harcourt and Lagos.

Title: Customer Service Representative

Location: Lagos

Job type: Full time

Industry: Logistics

Job Summary

  • Handing all the branch’s documentation including filling of the company’s source documents (Airway bills, Daily sales sheets, weekly sales reports, etc).

Key Responsibilities

  • Market company’s services & products with the view to meeting monthly sales targets
  • Keeping safe custody of all branch’s stationery.
  • Safekeeping and proper disbursements of branch’s float as directed by company policy
  • Management of PODs generation and remittance to origin stations
  • Customer information management including telephones, e-mails, etc
  • Handling complaints and objections from internal and external customers
  • Any other duties that may, from time to time, be assigned

Requirements

  • B.Sc / ND in Business Administration / Marketing or its equivalent
  • Any graduate qualification is a plus
  • Minimum of 2 years post qualification experience in similar position
  • Attention to detail and accuracy
  • Ability to maintain confidentiality
  • Ability to apply judgment
  • Information management skills
  • Ability to communicate (Verbal & written)

Deadline:Not Specified.

How to Apply: Interested and qualified candidates should Click Here to apply online