Company Info
Mid sized business
Excel and Grace Consulting is a major participant in financial and business consulting, offering financial advising services to individuals and organisations in Nigeria. Excel and Grace has effectively positioned itself as a solution provider, thanks to its experienced consultants in Human Capital Development, Business Development, Accounting, Operations Management, Project Management, Banking, Marketing, Brand Development, and a variety of other sectors.
1 to 50 Employees
Excel and Grace Consulting is a major participant in financial and business consulting, offering financial advising services to individuals and organisations in Nigeria. Excel and Grace has effectively positioned itself as a solution provider, thanks to its experienced consultants in Human Capital Development, Business Development, Accounting, Operations Management, Project Management, Banking, Marketing, Brand Development, and a variety of other sectors.
Title: Customer Service Representative
Location: Ikeja, Lagos
Industry: Real Estate
Work mode: Fulltime onsite
Job Description
- Respond to inbound inquiries and leads generated through various channels, including phone calls, emails, and website inquiries.
- Build rapport with potential clients, understand their real estate needs and goals, and guide them through the initial stages of the buying or selling process.
- Schedule appointments and inspection of sites for clients with our agents and surveyor.
- Follow up with leads and inquiries to nurture relationships and convert potential clients into active clients.
- Maintain accurate and up-to-date records of client interactions.
- Collaborate with real estate agents and other team members to ensure a seamless and efficient experience for clients.
- Assist with administrative tasks, such as document management, data entry, and general office support.
Qualifications
- HND, B.Sc in any related discipline
- Proven experience in customer service or sales, preferably in the real estate industry.
- Excellent oral and written communication skills, with a professional and friendly demeanor.
- Strong organizational skills and attention to detail.
- Proficiency in using office productivity tools (e.g., Microsoft Office Suite).
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of local real estate market trends and regulations is a plus.
Salary
- N80,000 per month.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should send their Resume to: [email protected] and copy: [email protected] using the Job Title and location as the subject of the mail.
