Company Info
Large organization
GUO Transports is a premier Transport and Logistics Company seeking intelligent and dedicated individuals to join her team and contribute to the organization's success.
101 to 150 Employees
GUO Transports is a premier Transport and Logistics Company seeking intelligent and dedicated individuals to join her team and contribute to the organization’s success.
Title: Customer Service Representative
Location: Ikeja, Lekki – Lagos
Employment Type: Full-time
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Salary
- N60,000 – N70,000 / month.
Deadline: 20th December, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using “Application for Customer Service Representative” as the subject of the email.
Note: If you reside within Lekki Phase 1 or Ikeja you can apply.