Company Info
Mid sized business
1 to 50 Employees
R&R Recruitment Services, a recruitment agency, training, consultancy, and human resource management organisation, is presently looking for qualified applicants to fill the following position:
R&R Recruitment Services, a recruitment agency, training, consultancy, and human resource management organisation, is presently looking for qualified applicants to fill the following position:
Title: Customer Service Representative
Locations: Lekki Phase I and Lekki Phase II, Lagos
Employment Type: Full-time
Job Description
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents.
Deadline: 22nd March, 2024.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note: For more information, WhatsApp 09035411252.