Customer Service Representative at The Nirvana Synergy Company Limited

The Nirvana Synergy Company Limited is driven by a visionary goal to offer high-quality products that effectively address the everyday challenges faced by our customers in Nigeria and beyond. We take great pride in fostering a smart and productive workplace environment where positive relationships thrive, enabling us to consistently deliver top-notch products and services. Our unwavering commitment to providing A+ quality to our clients remains steadfast, ensuring their satisfaction each and every day.

Title: Customer Service Representative

Location: Okota, Lagos

Employment Type: Full-time

Reports To: The supervisor

Job Overview

• The Customer Service Representative will act as a liaison, provide product service information answer questions and resolve every emerging issues that customers may face with accuracy and efficiency.

Responsibilities and Duties

• Managing incoming calls and customer service inquiries.
• Closing sales that will develop into return customers and new customers.
• Identifying and assessing customers needs to achieve satisfaction.
• Buildingsustainable relationships and trust with customer accounts through open and interactive communication.
• Meetingpersonal/customer service teamsales targets and call handling quotas.

Job Requirements

• Must have at least an OND
• Must have at least 2 years experience as a customer service representative
• Must be a good team player
• Must possess good character traits and personality
• Must have the abilityto multi-task, prioritize, and manage time effectively
• Must have customerorientation and ability to adapt/respond to different types of characters
• Must have excellentcommunication and presentation skills
• Must live within Okota/Ago/Isolo and environs
• Must not be above 26 years of age.

Deadline: 25th July, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.