Company Info
Mid sized business
1 to 50 Employees
The Nirvana Synergy Company Limited is a company that has a vision to provide top quality products that solve everyday challenges of our customers in Nigeria and beyond. We pride ourselves in a workplace that works smart, has work place relationship and serve our client A+ quality every day.
The Nirvana Synergy Company Limited is a company that has a vision to provide top quality products that solve everyday challenges of our customers in Nigeria and beyond. We pride ourselves in a workplace that works smart, has work place relationship and serve our client A+ quality every day.
Title: Customer Service Representative
Location: Okota, Lagos
Employment Type: Full-time
Reports To: The Supervisor
Job Overview
- The Customer service representative will help customers with complaints and questions provide product & service information, process orders and returns with accuracy and efficiency.
Responsibilities and Duties
- Processing and closing sales and transactions satisfactorily
- Answering questions about company’s product and services
- Collecting. Identifying and analyzing customer feedback and complaints
- Following up with prospective and current customers on their use of our products in order to retain them
- Developing and documenting knowledge into helpful content
- Building sustainable relationships and trust with customer accounts through open and interactive communication.
- Meeting personal/customer service teamsales targets and call handling quotas.
Job Requirements
- Must have at least OND
- Must be a good team player, possess good character traits and personality
- Must have at least 2 years experience as a customer service representative
- Must have the ability to multi-task, prioritize, and manage time effectively
- Must have customer orientation and ability to adapt/respond to different types of characters
- Must have excellent communication and presentation skills
- Must live within Okota / Ago / Isolo and environs.
Salary
- N70,000 monthly.
Application Closing Date
24th June, 2024.
How to Apply
Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail.