Customer Service Representative at Zael Consulting

Zael Consulting

Company Info

Zael Consulting is basically a recruitment firm. We offer clients and candidates the confidence of specialist recruiters the have the depth and breath of experience across key sectors.

Title: Customer Service Representative

Location: Lagos

Employment Type: Full-time

Job Responsibilities

  • Open and maintain customer accounts by recording account information.
  • Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintain financial accounts by processing customer adjustments.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepare product or service reports by collecting and analyzing customer information.
  • Contribute to team effort by accomplishing related results as needed.

Job Requirements

  • Candidates should possess a Bachelor’s Degree / HND qualification.
  • 1 – 3 years work experience.

Deadline: 24th February, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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