Company Info
Mid sized business
1 to 50 Employees
Zee Express Procurement and Logistics Limited is a privately owned company that provides top notch courier and logistics solutions Headquartered in Lagos Nigeria. We have a substantial operating capacity powered by a growing team of professional in the logistics industry.
Zee Express Procurement and Logistics Limited is a privately owned company that provides top notch courier and logistics solutions Headquartered in Lagos Nigeria. We have a substantial operating capacity powered by a growing team of professional in the logistics industry.
Job Title: Customer Service Representative
Location: Oshodi-Isolo, Lagos
Employment Type: Full Time
Job Responsibilities
- Managelargeamounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service teamsales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Job Requirements
- Proven customer support experience or experience as a Client Service Representative Candidate.
- Must be a female.
- Candidate must live relatively close to Ajao Estate.
- Ability to multi-task, prioritize, and manage time effectively.
- Must have strong phone contact handling skills and active listening.
Salary
N50,000 – N60,000 monthly
Application Closing Date
23rd July, 2024.
How to Apply
Interested and qualified candidates should send their Cover letter and CV to: [email protected] using the Job Title as the subject of the mail.