Company Info
Mid sized business
1 to 50 Employees
Dews and Petals Limited is Nigeria's largest pest control company. We are in the business of defending food, health, and property from pests.
Dews and Petals Limited is Nigeria’s largest pest control company. We are in the business of defending food, health, and property from pests. In addition, we provide cleaning and logistical services. Dews and Petals was founded in 2017 and currently services over 7000 consumers in Abuja, Lagos, Kano, and Rivers. Businesses across several industries, public sector organisations, and individuals rely on Dews and Petals to safeguard them against pest-caused health hazards, food poisoning, and structural damage in buildings.
Title: Customer Service Representative, Intern
Location: Gwarinpa, Abuja (FCT)
Employment Type: Full-time
Responsibilities
- Maintaining positive and professional attitude towards clients at all times.
- Handle complaints, provide appropriate solutions and alternatives within the time limits.
- Responding promptly to queries.
- Communicating with clients through various channels.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support
- Resolving complaints.
- Process forms, orders, requests and applications.
- Providing feedback on the efficiency of customer service process.
Requirements
- Interested candidates should possess a Bachelor’s Degree in relevant fields.
- Minimum of 1 year experience.
- Effective problem-solving skills.
- Good communication and interpersonal skills.
- Must be organized and able to follow a schedule.
- Ability to multitask
- Attention to detail
- Proactive approach to support
- Efficient with the use of CRM Software.
Deadline: 21st December, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.