Company Info
Large organization
200 + Employees
E. Ekesons & Bros. Nigeria Limited conducts bus transportation services in accordance with approved international road transportation standards. Our services are specifically developed for discerning tourists who would otherwise use air transportation.
E. Ekesons & Bros. Nigeria Limited conducts bus transportation services in accordance with approved international road transportation standards. Our services are specifically developed for discerning tourists who would otherwise use air transportation.
Title: Customer Services Representative
Location: Lagos
Employment Type: Full-time
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- SSCE, OND
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Deadline: 28th March, 2024.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.