Company Info
Mid sized business
1 to 50 Employees
Mai Shayi Coffee Roasters Limited is Nigeria's finest speciality coffee brand, known for its comprehensive engagement in the coffee value chain. We promise a unique coffee experience, beginning with Arabica coffee cultivation in Jos, Plateau state, and continuing with rigorous processing and batch-roasting. As a forward-thinking firm, our footprint includes cafes in Lagos and Abuja, two arabica coffee farms, a 121-farmer cooperative, and a dedicated roastery that supplies quality coffee to both retail and B2B markets. With our expansion, we are looking for a qualified and detail-oriented Internal Auditor to verify the integrity of our financial operations and compliance with regulatory requirements.
Mai Shayi Coffee Roasters Limited is Nigeria’s finest speciality coffee brand, known for its comprehensive engagement in the coffee value chain. We promise a unique coffee experience, beginning with Arabica coffee cultivation in Jos, Plateau state, and continuing with rigorous processing and batch-roasting. As a forward-thinking firm, our footprint includes cafes in Lagos and Abuja, two arabica coffee farms, a 121-farmer cooperative, and a dedicated roastery that supplies quality coffee to both retail and B2B markets. With our expansion, we are looking for a qualified and detail-oriented Internal Auditor to verify the integrity of our financial operations and compliance with regulatory requirements.
Title: Customer Services Representative/Hostess
Location: Lagos
Employment Type: Full-time
Job Description
- Welcome and greet guests in a warm and friendly manner, and seat them at their tables.
- Respond to Online leads timely and professionally, take orders, process bills, confirm transfers and ensure orders are well processed for pickup or delivery.
- Take orders from guests and ensure that they are accurately recorded and communicated to the kitchen staff, bar staff, equipment store or coffee roastery.
- Provide dine-in guests and online customers with information about menu items, specials, and promotions.
- Respond to dine-in guest and online customer inquiries, complaints, and feedback in a professional and courteous manner.
- Process payments using the restaurant’s POS system and handle cash and credit card transactions.
- Accurately record customer demographics, sales orders, or other information digitally or in written form.
- Maintain the cleanliness and appearance of the restaurant, including tables, chairs, and floors.
- Assist in setting up and breaking down the restaurant before and after service.
- Perform other duties as assigned by management.
Requirements
- First Degree (B.Sc / HND) in a relevant field
- Experience: 1 to 3 years of post NYSC relevant experience.
Skills Required:
- Exceptional organization and planning skills with the ability to effectively manage and follow work plans
- Excellent verbal and written communication skills
- Strong attention to detail
- Demonstrates professionalism, honesty, reliability, and a sense of responsibility
- Good time management skills and ability to thrive in a fast-paced environment
- Proficiency in MS Office, particularly MS Excel and Word
- Ability to multitask effectively.
Deadline: 23rd March, 2024.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] ; Copy: [email protected] using the Job Title as the subject of the mail.