Customer Support, Bookkeeping and Logistics Coordinator at Sherique Threads

Lagos

Sherique

Company Info

Mid sized business

Sherique Threads is a new African fashion firm that develops ready-made, one-of-a-kind designs for fashion-forward buyers worldwide. Sherique Threads offers high-quality, modern apparel that embraces the beauty of African culture, inspired by the brilliant colours and intricate patterns of African textiles. The objective of the firm is to promote and celebrate African fashion and design while also providing clients with beautiful, current apparel that is ethically and sustainably manufactured. Sherique Threads is dedicated to delivering a great shopping experience and a diverse choice of apparel alternatives, with an emphasis on customer happiness.

1 to 50 Employees

Sherique Threads is a new African fashion firm that develops ready-made, one-of-a-kind designs for fashion-forward buyers worldwide. Sherique Threads offers high-quality, modern apparel that embraces the beauty of African culture, inspired by the brilliant colours and intricate patterns of African textiles. The objective of the firm is to promote and celebrate African fashion and design while also providing clients with beautiful, current apparel that is ethically and sustainably manufactured. Sherique Threads is dedicated to delivering a great shopping experience and a diverse choice of apparel alternatives, with an emphasis on customer happiness.

Title: Customer Support, Bookkeeping and Logistics Coordinator

Location: Lagos

Employment Type: Part-time

Job Summary

  • Manage customer inquiries, bookkeeping tasks, and logistics for seamless operations.

Responsibilities

  • Customer Support: Address inquiries, ensuring positive experiences.
  • Order Processing: Oversee from placement to delivery, ensuring accuracy.
  • Returns & Refunds: Manage requests, aligning with company policies.
  • Bookkeeping: Maintain accurate financial records and prepare reports.
  • Inventory & Suppliers: Monitor stock, liaise with suppliers for timely materials.
  • Shipping Coordination: Organize and optimize shipping logistics.
  • Cost Analysis: Identify areas for cost optimization.
  • Data Entry & Process Improvement: Ensure accurate data entry and seek efficiency enhancements.
  • Tracking Progress: Monitor satisfaction metrics, order fulfillment time, return rates, financial reports, inventory turnover, shipping efficiency, and data accuracy.

Requirements

  • Experience in customer service, bookkeeping, and logistics.
  • Strong organizational and multitasking skills.
  • Proficiency in relevant software for bookkeeping and logistics.

Deadline: 31st December, 2023.

How to Apply: Interested and qualified candidates should send their CV / Portfolio to: [email protected] using the job title as the subject of the mail.