Company Info
Mid sized business
1 to 50 Employees
RIF Futures is a digital startup that helps local and international business owners achieve their business goals.
RIF Futures is a digital startup that helps local and international business owners achieve their business goals.
Title: Customer Support Officer
Location: Abeokuta, Ogun
Employment Type: Full-time
Responsibilities
- Make Calls and respond to Customer inquiries via phone, emails and chat in a professional as timely Manner.
- Follow up with leads and inquiries to nurture relationships and convert potential clients into active clients.
- Ensure clients and customers receive excellent service at ALL times and assist Customers with Payment process.
- Ensure Customer Retention is very crucial
- Ensure that customer issues are handled in a timely manner
- Ensure customer satisfaction and provide professional customer support.
- Review customer feedback and complaints to identify areas for improvement and opportunities for growth.
Qualifications
- Minimum Qualifications: ND / HND in any related Field
Requirements:
- Minimum of 2 years of proven work experience.
- Strong communication skills;
- Minimum of 1years in Sales and Marketing
- Excellent interpersonal and people skills
- Ability to work independently and as part of a team in a fast-paced environment
Deadline: 2nd February, 2024.
How to Apply: Interested and qualified candidates should send their CV and Cover letter to: [email protected] using the Job Title as the subject of the email.
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