Company Info
UNIQUE CONSULT is recruiting for the vacant role below:
Title: Customer Support Representative
Location: Ikeja Lagos
Job details:
- We are utilizing a client support representative to direct client requests and complaints. You will similarly be drawn nearer to deal with solicitations, changes, and uplift grumblings across different correspondence channels. To really well in this occupation you ought to have the choice to fight the temptation to overreact when clients are confounded and have experience working with laptops.
Commitments:
- Keeping a positive, thoughtful, and capable demeanor toward clients reliably.
- Noting expediently to client demands.
- Talking with clients through various channels.
- Perceiving and settling client complaints.
- Having a lot of information about our things so you can answer questions.
- Dealing with orders, designs, applications, and sales.
- Following client affiliations, trades, comments, and grumblings.
- Granting and arranging with accomplices as required.
- Giving contribution on the capability of the client care process.
- Managing a gathering of junior client support delegates.
- Ensure shopper dedication and give capable client care.
Requirements:
- ND, HND, general guidance degree, or same.
- Ability to stay composed when clients are centered around or vexed.
- Open to using laptops.
- Experience working with client administration.
Deadline: 27th May, 2023
How to Apply: Interested candidates should send their CVs to: [email protected]