Customer Support Specialist at SystemTrust (ICT) Limited

SystemTrust (ICT) Limited is a multinational company specializing in providing alternative power solutions to commercial and private entities. With a strong customer-centric approach, we prioritize offering customized solutions that are specifically designed to meet the energy requirements of our clients. Since our establishment in 2001, our core focus has been on delivering world-class information communication technology, power, and digital security solutions to organizations. We pride ourselves on being a solutions-oriented company, dedicated to meeting the unique needs and challenges faced by our clients. At SystemTrust (ICT) Limited, we are committed to delivering reliable and efficient power solutions, enabling businesses to operate seamlessly and securely.

Title: Customer Support Specialist

Location: Lekki, Lagos

Employment Type: Full-time

Job Description

• As a Customer Support Representative, your responsibilities will consist of tasks surrounding helping customers with questions, and feature requests, and helping resolve complaints.
• This is a full-time, long-term position. The position is immediately available.
• Proficient with Microsoft Office Packages and other Office suites of software.
• Excellent mail etiquette and good interpersonal relationship skills.
• We expect you to thrive in a fast-paced environment where you will approach the unexplored and unprecedented as an opportunity to outstandingly unravel solutions.
• Brainstorm and prioritize practical, pragmatic solutions that can be accomplished quickly

Qualifications

• Minimum of HND in any related field.
• 1 – 2 years of work experience in a customer-facing role such as Customer Support, Sales, etc.
• The ideal candidate Must be fluent in the English Language (both written and oral).
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, a technical and analytical aptitude with the ability to quickly learn and adopt technical products.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.