Debt Management Officer at Ikeja Electricity Distribution Company (Ikeja Electric)

Lagos

Ikejaelectric

Company Info

Large organization

Ikeja Electricity Distribution Company (Ikeja Electric)

200 + Employees

Ikeja Electricity Distribution Company (Ikeja Electric) is a leading power distribution network in Nigeria. With a strong commitment to redefining the customer experience, our mission is to be the preferred energy provider wherever electricity is consumed. As Nigeria’s largest power distribution company, we are dedicated to powering lives and businesses with innovation and an unwavering pursuit of excellence. At Ikeja Electric, we understand the critical role that electricity plays in enabling economic growth and improving the quality of life for individuals and communities. Through our extensive distribution network, we deliver reliable and efficient electricity supply to a wide range of customers, including residential, commercial, and industrial consumers. Driven by a customer-centric approach, we constantly seek innovative solutions to enhance service delivery, improve operational efficiency, and meet the evolving energy needs of our customers. Our team of dedicated professionals works tirelessly to ensure a seamless and uninterrupted supply of electricity, while also promoting energy efficiency and conservation. With a strong focus on technology and digitalization, we strive to leverage advanced systems and smart technologies to optimize our operations and provide convenient services to our customers. By embracing innovation and continuously improving our processes, we aim to set new standards in the power distribution sector.

Title: Debt Management Officer

Location: Lagos

Debt recovery officers:

  • Assigns daily debt recovery schedules, monitor and carries out investigation when necessary.
  • Assist in the recovery activity in coverage area
  • Processing of repayment proposals from relevant branches
  • Collation of data and rendition of monthly debt recovery reports
  • Achieve recovery target in line with advised budget from the Unit Head
  • Daily recovery calls and daily call memo’s evidencing visit made shall be prepared and filled in each.
  • Manage discount on old debt and all debt resolution and negotiation operations processes
  • Direct supervision of DCRC gangs
  • Locate delinquent debtor and effect recovery plan.
  • Monitor customer payment instalment reports
  • Receive and facilitate manual customer request for arrears settlement and instalment Payment facility.
  • Produce daily debtors report and track payment accordingly
  • Recommend and assist with disconnection and stoppage of service to highly delinquent customer
  • Recover debt from highly delinquent customer in line with set target.
  • Produce all debtors related report as at when due.

Deadline: Jun 30, 2023

How to Apply: Interested candidates should Click Here to apply online.

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