Company Info
Balosh Integrated Services Limited is a leading provider of access control services. Balosh is Nigeria's premier Car Parks, Highway Management, Access Control, and Automatic Entrances Firm that manages parking facilities, finances the design and development of parking facilities, and provides consultation to landlords with respect to all parking-related matters. The satisfaction of our landlord partners, customers, and the communities we service is paramount.
Balosh Integrated Services Limited is a leading provider of access control services. Balosh is Nigeria’s premier Car Parks, Highway Management, Access Control, and Automatic Entrances Firm that manages parking facilities, finances the design and development of parking facilities, and provides consultation to landlords with respect to all parking-related matters. The satisfaction of our landlord partners, customers, and the communities we service is paramount.
We are recruiting to fill the position below:
Job Title: Electrical Support Engineer
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Installations of new equipment for clients.
- Maintaining and servicing existing equipment installed at car park sites.
- Maintaining and servicing access controls installed on clients’ sites.
- Researching and self-learning on new technologies.
- Diagnosing, troubleshooting, and identifying solutions to resolve any system issues onsite and offsite.
- Following standard procedures for proper escalation/updating resolved and unresolved issues via communicating platforms provided.
- Ensure all issues are properly logged.
- Filing and documentation of signed job completion forms by clients with the office/admin personnel in charge.
- Resolving network issues, and configuring operating systems using remote connections to provide immediate support to clients after getting approval from management.
- Provide prompt and accurate feedback to management and clients.
- Prioritize and manage tasks at one time.
- Document all technical knowledge in the form of notes and manuals for future purposes.
- Reporting all outstanding jobs left daily, weekly, and monthly.
- Documenting installations, maintaining and servicing processes.
Requirements
- OND/HND in Electronics & Electrical Engineering; Mechatronics Engineering; Computer Engineering or Mechanical Engineering.
- Proven work experience as a technical support engineer or installation manager.
- Proven experience with troubleshooting and diagnosing hardware, networking, and software issues, answering inquiries, and documenting results.
- Providing simple and effective solutions.
- Ability to troubleshoot complex hardware, networking, and software issues.
- Prioritizing and managing the workflow to resolution.
- Proven customer service experience as a technical support engineer.
- Excellent soft skills like communication, flexibility, patience, and problem-solving.
- Critical thinker.
Salary
- N110,000 – N120,000 monthly
Application Closing Date
11th July, 2024.
How to Apply
Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail.